Watson Dry Eye Center

I've been Dr Watson patient for over three years. She is extremely knowledgeable, patient and caring. The passion, love and dedication she brings to every single one of her patients it's amazing. I am very grateful and appreciative of her care. My eyes are getting better and better.

I have been a patient of Dr. Watson's for many years due to Sjogren's and chronic dry eye, both of which are complex conditions to treat. Dr. Watson has gone above and beyond to be helpful, and she is always up to date on the latest technology and research. She is incredibly caring and I consider her a friend as well as an expert doctor. I'm very grateful that my regular eye doctor referred me to Dr. Watson!

Dr. Watson is very knowledgeable and extremely personable. For the first time in more than 20 years I had hope for my dry eyes. She quickly diagnosed my dry eye condition as well some other eye issues that I was experiencing unknown to me. After two simple painless procedures, my eyes felt 100% better. While these procedures are not covered by insurance, I did not feel any pressure to do the procedures. However, I felt they were well worth the money. Dr. Watson was also very kind to me and she encouraged me to practice daily eye hygiene (explaining everything in detail). I still have dry eyes but now I can function without them affecting my every day activities. Go see her. You won't be sorry!

Dr. Watson is extremely thorough and knowledgeable. I chose her because of her extensive experience with dry eye and she did not disappoint. She took the time to understand my situation and symptoms and answered all of my questions candidly. The entire staff is great too. Unfortunately, not all of her services are covered by insurance, but that isn't her fault. I was a hopeless dry eye sufferer and her treatment plan has alleviated a lot of symptoms for me.

I visited Watson Dry Eye Center in Feb-2022 for the initial evaluation. I found the office environment extremely uncomfortable and will not be returning. While she may be qualified and knowledgable, Dr. Watson had an abrasive personality. During my visit, while a staff member was running one of the tests, Dr. Watson reprimanded the staff member for how they were running the test and was extremely condescending to her in front of me. Dr. Watson was disrespectful to her staff multiple times during the evaluation process. Both staff members handled themselves in a way that made me suspect they feared upsetting her. Following my visit, I got a second opinion with another dry eye specialist (who is part of a major medical network in the area and was very pleasant to work with). During this visit, all tests were covered by insurance and I had only one out-of-pocket copay (vs the 2 with Dr.Watson due to both virtual and in-person appointments being required). This second specialist had a similar diagnosis, for much less $ and discomfort (no eyelashes were pulled in the process & no dental floss was poked against my eye), though she felt my situation was less severe than Dr.Watson had insinuated. My advice - There are multiple dry eye specialists in the area. I'd recommend comparing evaluation costs and ensuring you are comfortable with the treatment facility and staff.

Update: I just went to Watson Dry Eye Center for my first maintenance visit. As Dr. Watson stated at my first visit, it would take months to notice symptomatic relief. She was right; it took months and a lot of patience. I am happy to report that all of my symptoms are virtually gone now since last summer. I looked forward to today's visit to report my improvement and I look forward to future maintenance visits so that I do not relapse. Thank you Dr. Watson and Allie for your excellent care today! First post: I highly recommend Watson Dry Eye Center to referring eye care providers and individuals as well. Dr. Watson and her team are the best. What distinguishes this practice from others is the amount time that they spend with their patients. You will receive a comprehensive assessment and a tailored treatment plan. What really impresses me about this practice is their passion to staying up-to-date on the latest evidence-based best practice. As someone who is in healthcare, I understand how precious clinic time is, but Dr. Watson goes above and beyond answering my questions and addressing my concerns. The practice is equipped with the best/latest tools to treat dry eye. The Triangle is so fortunate to have an ophthalmologist whose scope of practice is dry eye alone and I am certain that I'm receiving the best care possible.

Having recently found out I have dry eyes, I wasn't sure what to expect when I went to see Dr. Watson. I was impressed by her staff and office. Dr. Watson herself hen guided me through my testing and results - I had no idea how complex of a problem dry eye disease is. She did an excellent job of walking through my condition and how to best treat it. I have never had a doctor spend as much time with me as she has. I feel very lucky to have her as my doctor, and I highly recommend her.

Pleasant, competent and eager staff. However, many many procedures (some costly) were championed and, after several months of "care," my dry eye is worse than when I started. I will go back to my other eye care professionals.