America's Best Contacts & Eyeglasses

Easy scheduling process with a lot of available options. They accepted my insurance without hassle. That's all I really expect from any medical practice these days. The bar is not very high. Staff was friendly enough. No complaints. Get me in, take my insurance and get me out. All I need to be satisfied.

Eye doctor did a good job on the exam, didn't rush, seemed to take his time and be thorough, and the floor staff were nice and helpful as well. No pressure to buy or upsell. Was pleasantly surprised. Overall it was a very nice experience, and I'll be back in the future.

Fast service, mostly polite and good communication from the doctor. Receptionist coughed on me without covering her mouth and felt the need to whisper her rude opinion on a customer who needed a translator. Didn't come here to her your political opinions and please cover your mouth during cold and flu season.

Horrible service. Called 3 different days and times over the course of one week only to get a recording eveytime that they were busy taking care of customers and you need to leave your name and number and they would return your call. NEVER received a return call. Have been a patient at this location for 3 years but not anymore.

Very disappointed in the cleanliness of the building and glasses. Very hard to find a simple pair of female frames when they are caked with foundation and makeup on the nose brim. Asked multiple times for wipes to wipe the makeup off myself, staff acted like they had an issue and were upset with providing me with anything sanitary to clean them before I placed them on my face. The frames on the female side were so bad that I had to SCRAPE off the makeup myself, this isn't even including the smell of the exam rooms. Just disgusting they expect people to place dirty frames CAKED WITH MAKEUP on their face? I would think the designer section would be cleaner than the clearance but no, EVERY PAIR I PICKED UP - guarantee there is foundation on them. Wonder if the staff themselves would wear them if they came in to try and find frames? If u have to get glasses or contacts this is NOT the place to go. Rather spent my $ at vision works or Hills and dales if I didn't need a prescription asap. Won't be returning, Hopfully they clean better after reading this and no the business is NOT SORRY if they were they would have cleaned the frames as soon as a request was made and brought to their attention. Just disgusting and disappointing. ATTN STAFF - For future reference don't respond to my comment just do better ?!!

Originally when I went for an eye exam I also bought 2 pairs of glasses and paid about $85 for contacts, the eye doctors kept saying my name wrong after I corrected him and he seemed to be having a hard day he seemed a bit short with me. Then after I picked out frames and everything I spoke to a tech ringing everything up I told her what insurance I had through my employer and I'm also covered under my parents as well she started typing into the computer didn't ask me any further questions and charged my card... nothing was covered she didn't apply my insurance and didn't explain she was having a hard time finding it. I also ordered my contacts was told they would call me, never got a call forgot about it for 6 months then called in they said they've had them this whole time.

You simply cannot beat being a club member and I have good eye insurance. The free eye appointments for 1 year, reduced pricing on contacts and glasses and more. The staff is friendly and professional. The optometrist is clearly well trained and made me feel comfortable with my care. He even offered to refer me to a specialist for my poor vision. I highly recommend this establishment for your eye care needs.

Coco was so so helpful and so sweet!! Highly recommend! So many choices and very professional service. Thank you for helping me Coco.