Hills and Dales Vision, Inc

My child just told me, when I got home, with his contacts in and said, "I can see super good!" We are thankful to Dr. Mike and his staff for getting him into contacts and glasses. He's so happy to see the clock "and way more detail to things!" Go to Hills and Dales Vision, Inc!

When was the last time your doctor thanked you for being a patient? Upon entering the exam room, Dr. Shaheen (senior) thanked me for selecting Hills & Dales Vision for my eye care. I was taken by surprise as I have never had any doctor do that before. Throughout the exam Dr. Shaheen was kind, patient, and caring. He wanted to make sure that I ordered glasses that will work for me and are better than the last pair I purchased (somewhere else). Marquita then helped me with my frame selection. I told her that I would like her opinion as I have a hard time picking frames. She was very helpful and honest about the frames I tried on. Matt, who did the measurements for my lenses explained all the different options as well as the different lens materials and coatings. He then suggested that I call the last place where I purchased glasses and find out exactly which type of lenses and coatings I currently have, so that I am not disappointed with my new glasses. And lastly, I spoke with Erin. After contacting my previous supplier, I called Erin and gave her the information. Some of the information was different than what I had told Matt when I was there, so Erin checked to see which lens material, etc. I should get and called me back. All in all, this was a wonderful experience! The only negative comment I have is that all the frames available are designer frames and over $250. It would be great to have non-designer frames available.

I just less than a month ago got two pairs of glasses from here. The majority of the workers were awesome and I enjoyed my experience greatly. About three weeks in, I dropped my glasses and the metal arm that connected to the frames snapped right off. I've had glasses for years and have never had that happen. They could do nothing about it sadly. Just be aware of the quality before spending a ton of money.

Recently, I received new frames. I just didn't like them and they didn't fit on my face well. I went in and asked if I could exchange them for a different frame even though I knew they would have to work with the ones to fit in the frame properly. Kayla was so kind and explained the process. Said it might take two weeks, but it really took less. They really are thoughtful and professional.

My whole family has been seeing Dr KJ Sr since he was on Walnut Ne. Starting with my mother all the way down to my youngest grandson! I would not trade him or his family for anything in the world! They work with each person as needed!

Dr Michael is Amazing!! He's the reason I keep coming back! The front desk staff is SO rude!!!they talk down to you and act as if you're bothering them at all times. I also got a terse phone call asking what my legal name was and I told her and she rudely told me it was under another name and until I fixed it they couldn't bill or do anything. This should have been settled at my appointment 3 days prior. I didn't appreciate the way I was talked to AT ALL. I'm not an idiot and I deserve to be treated with respect.

You will definitely have to wait several months to get an appointment, but if you're able to wait I highly recommend becoming a patient. There's never a long wait in the waiting room before you're called back. I love that the appointments are so quick because you're never left sitting in a room waiting like I've experienced at most offices. I usually hate going to any medical appointments because it seems like after you sit in the waiting room forever they finally take you back to an examination room where you sit sometimes even longer waiting for the doctor to finally come in. I've been going here for years and have never experienced anything like that, which I REALLY appreciate. Everyone is friendly and happy to answer any questions and they spend as much time as you need helping you pick out your frames, of which they have a great selection. They tell you it will take about 2 weeks to get your new glasses, but mine have always gotten there earlier than expected. Although you can go somewhere like Walmart and get right in, I believe that Hills and Dales Vision is well worth the wait.

I recently had my first eye exam at this location. The entire process went so smoothly, the receptionists were extremely helpful and knowledgeable. They were able to get me an appointment the next day. The doctor that performed my exam was very thorough, professional and friendly. I would definitely recommend Hills and Dales Vision to anyone looking for an excellent eye doctor.