Meijer Optical

Repaired glasses...missing nose pad. Nice staff.Fast service.

I booked an appointment through my insurance's website 3 weeks ago to see the optometrist. The day before my appointment, I was called with an appointment reminder, and then they asked what insurance I was using. I provided the information. Later that day, I received a call saying that they didn't accept that insurance, so I explained that I found it through my insurance website, etc. I call my insurance provider, they explain that the optical group has to request removal if they are not accepting that insurance. My insurance provider calls Meijer on my behalf, explains the situation, and later in the day I receive a call from Meijer telling me that things are sorted and that I can come to my appointment. Fast forward to this morning, my insurance company calls me to close the loop, and explained that there was miscommunication and everything is good to go. 30 minutes later, a Meijer representative calls to say they received additional paperwork 60 minutes before and they won't accept my insurance. Sister sites do accept my insurance, but they don't; she apologized (she did not recommend any of these sister sites to me as a viable solution). I told her that her apology didn't do much good if they don't fix the problem of being listed as accepting the insurance and she said they would "try" to remedy the problem. I understand insurance is a pain for everyone. I'm sure there is blame to be put on the insurance provider as well. What I find truly unprofessional, is to call me the day before my appointment and tell me everything is good to go and that I should plan to arrive, and then call me 2 hours before my appointment to tell me not to show up because they are out of network. Apologies don't mean much if you are just going to string people along and not fix the issue.

I am from out of town and had trouble with my glasses falling down my face. This was on 1/13/25. The very kind young lady was able to remedy that for me in the most cheerful manner.

The eye doctor is fantastic! I wish I could give more than 5 stars! I never write reviews, but I feel it's so important to share when you have an experience as amazing as mine today. I've been on this planet for almost 40 years now and nobody has ever been able to make me see clearly...glasses and contacts both made me feel "weird" so I just went without. I can't tell you how many times I've tried glasses/contacts to either refund them or abandon them. This eye doctor had a solution for me that nobody has ever thought of before that has made me see normally/clearly for the first time in my life! I am shocked and grateful for him giving me the gift of sight...as dramatic as that sounds, it is true. I don't have the worst vision in the world or anything, but when I took my contacts out tonight I realized how blurry my eyes are without them. And the 2 ladies at the front desk were amazing! So friendly and so sweet to my kids. I will never go anywhere else!

They don't show up on time. Sign says 1000 but I've been there 4 times in the last 2 weeks at 10 and no one is there. A meijer employee told me they show up around 1030 everyday. I just ended up going somewhere else.

Great optometrist. Decent service. They don't always follow the business hours. They're a bit disorganized. All and all the service is worth it though.

Love the doctor. However went in to ask for a copy of my prescription for work. Closed. Called. Closed. On their website ot says they were open as well. I'm mad

The Doctor is amazing and VERY thorough . The girls are very personable and helpful and can answer any questions . Best eye exam I've ever had.