⭐Customer Reviews
4.8
★★★★☆
681 reviews on Google
I had my Lasik procedure done at TLC Laser Eye Centre in Oakville about two weeks ago, and I truly couldn't have asked for a better experience. From the very first interaction, the entire team was absolutely excellent.
Every single person I encountered -- from reception to the medical staff and the surgical team -- was incredibly professional, kind, and reassuring. The procedure itself was explained thoroughly beforehand, including what sensations to expect during and after surgery, and the recovery process over the following days. On the day of the surgery, everything was extremely well organized, and I felt informed and supported the entire time.
They also took care of coordinating my post-operation follow-up appointment with my optometry clinic, which made the whole process seamless and stress-free.
Overall, an outstanding experience from start to finish. I would highly recommend TLC Oakville to anyone considering Lasik -- you're truly in excellent hands.
We had an excellent experience at TLC. The customer service was truly outstanding from start to finish. The staff treated my father with kindness, patience, and professionalism throughout his surgery process, which made a big difference for our whole family. He left feeling very happy, comfortable, and well cared for. Seeing how content he was afterward meant a lot to us. I'm extremely pleased with the level of care and service they provided and would highly recommend this centre to anyone considering eye surgery. Thank you to Dr. Smith and the surgical team!
I recently had laser eye surgery at TLC Laser Eye Centres and I couldn't be happier with the entire experience. From start to finish, everything was smooth, professional, and reassuring.
Right from the consultation, the team made me feel comfortable and informed. They took the time to explain the process, answered all of my questions clearly, and made sure I understood what to expect before, during, and after the procedure. The staff were friendly, knowledgeable, and genuinely seemed to care about my comfort -- which really helped calm my nerves.
On the day of the surgery, everything ran on time and felt extremely organized. The technology they use is clearly modern and advanced -- it was impressive to see how efficient and precise the equipment is, which helped the procedure itself go quickly and painlessly. Most of all, my doctor was amazing: professional, confident, and supportive throughout the process. I felt like I was in excellent hands.
Recovery was straightforward thanks to the detailed post-op care instructions they provided. I noticed improved vision almost immediately, and the follow-up care has been great. The fact that TLC offers a Lifetime Commitment program (with potential enhancements down the road if needed) adds an extra sense of long-term support and peace of mind.
Overall, this was one of the best healthcare decisions I've ever made -- it's already changed my daily life for the better. I highly recommend TLC Laser Eye Centres to anyone considering laser eye surgery!
I had my right cataract surgery last week at TLC Oakville--it is the best decision ever. I had no issues during the procedure itself. I want to thank the staff, Pooja, Leanne, Sunny, Maria, Crystal, and Nav for being very solicitous and going out of their way to make me feel relaxed. The instructions were spot on and they took the time to explain what to expect post-surgery. The manager, Nikki, and the Optometrist, Dr. Ria, were also quite accommodating and friendly. But most especially, I want to thank the surgeon, Dr. Dean Smith, he was so pleasant when he discussed with me the planned visual outcome which I really appreciate -- he was not rushing or anything like that. I am sure there are others who worked behind the scene to ensure the success of my surgery whom I failed to mention--I apologize for that, but be assured that I am forever grateful for your efforts. I am looking forward to my left cataract surgery in 2 weeks. Thank you again. I will definitely recommend TLC Oakville.
These people are great! I was a bit nervous about getting lens replacement surgery and they took the time to explain the procedure and answer all my questions. Really put me at ease. And they did a fantastic job. Vision is perfect now without any issues. I would recommend them to anyone who needs eye care.
I had my Lasik done at the TLC oakville location last week. So thankful for the entire team- they made the process extremely smooth from start to end. Dr Smith and the surgical team made me feel comfortable and well cared for during the procedure. I'm very pleased with the results!
My wife had her cataract surgery by Dr Dean Smith 2 weeks ago and she says that her vision is so much better. The receptionist and staff were very accommodating. It was a pleasant and calm experience. Thank you TLC Oakville.
Extremely happy with my Refractive Lens Replacement done at the TLC Centre on Bristol Circle in Oakville .
All the staff I interact with were very friendly and professional.
Dr Smith was amazing !..very patient and he explained the process during every step of the process as did all of the staff leading up to the procedure.
If considering and of the services offered I would highly recommend TLC
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[?]Frequently Asked Questions
Where is TLC Laser Eye Centres located? +
TLC Laser Eye Centres is at 2201 Bristol Cir Suite 200, Oakville, ON L6H 0J8, Canada, Oakville, Ontario L6H 0J8.
What services does TLC Laser Eye Centres offer? +
TLC Laser Eye Centres provides comprehensive eye care including services for this business. Call +1 855-756-2020 for specific service availability.
What are the opening hours of TLC Laser Eye Centres? +
TLC Laser Eye Centres is open 8 am-5 pm. Closed on: Saturday, Sunday
Does TLC Laser Eye Centres accept walk-in patients? +
TLC Laser Eye Centres in Oakville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at TLC Laser Eye Centres? +
Consultation fees vary by service at TLC Laser Eye Centres. Basic eye exams typically start from $50 to $150 in Oakville, while specialized treatments and surgeries may cost more.
Is TLC Laser Eye Centres equipped for emergency eye care? +
TLC Laser Eye Centres provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About TLC Laser Eye Centres
TLC Laser Eye Centres is North America's leading laser eye surgery provider with over 25 years of experience and over 2.2 million procedures performed.
How to Get Help at TLC Laser Eye Centres
To visit TLC Laser Eye Centres in Oakville, call +1 855-756-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Oakville?
Choosing a verified eye clinic like TLC Laser Eye Centres in Oakville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.