📋 Eye Care Provider
Loading...
Insight Eye Care
📍 49 Albert St, Waterloo, ON N2L 3S1, Canada
[x] Active Centre⭐ 4.3/5 (119 reviews)🕐 8 am-4:30 pm📞 +1 519-885-2020⏱️ 3 min read
Insight Eye Care
Eye Care Provider
49 Albert St, Waterloo, ON N2L 3S1, Canada
Waterloo, Ontario N2L 3S1
Call Now
insight-eyecare.caOfficial Website
PIN Code
N2L 3S1
Plus Code
FF8G+M2 Waterloo, Ontario, CanadaTimings
8 am-4:30 pm
Verified May 2026
Digital Business Card
Insight Eye Care
⬇ Save to Contacts (vCard)📷Photos (1060)
All
Sunglasses
Videos
By owner
Street View & 360deg
⭐Customer Reviews
JS
★★★★★
Dr. Bendall is amazing! She is kind, compassionate, listens and provides valuable recommendations. I developed dry eyes and couple years ago and she provided treatment options that have improved my quality of life immensely. She is the best! Highly recommend.
SL
★★★☆☆
Bit of mixed experience here. Some things are great; the selection of frames is good, and my first appointment exceeded my expectations (the person helping me choose glasses was fantastic). When the lenses I originally selected didn't work for me, I was pleasantly surprised (despite original information on the phone) to find that the swap was mostly covered by warranty (great). I would not say that all of the customer service is super-warm, though - a person can feel like an inconvenience there. When I went to pick up my glasses with new lenses and asked for the frames to be adjusted as they were loose and slipping down my nose, I was told that there was a chance that they could break, and did I still want them adjusted? Sorry, what? In 30 years of wearing glasses, I've never had that disclaimer before, and did I just buy super expensive frames that cannot be adjusted without breaking? If they fall off my face they will definitely break. That was really weird. I'm not sure if I'll be back.
SW
★★★★★
I've been trusting this company of specialists with my eyes for many years. Today, Dr. Bendall and Ms. Elina were instrumental in my treatment. They were kind, engaging, professional and seemed genuinely happy to be there and care for me. The rest of the staff I either encountered and/or observed appeared equally so. This seems like a wonderful workplace who values its staff and patients/customers. Their office prides itself on cleanliness and kindness. That's obvious from the moment I opened their door. I cannot say enough wonderful words about my experiences here!
AS
★★★★★
This is an amazing optometry clinic! They have very caring staff and their selection of eyeglasses is huge with lots of creative frames. Would highly recommend if you're looking for the best eye care and glasses in K-W!
JG
★★★★★
I stopped by Insight today looking for nose guards for my Theo eyeglasses. I was treated royally. I am now a customer. They replaced nose guards on 2 pair of Theo eyeglasses. A beautiful brand from Belgium. Thank you Insight for the wonderful service!
AB
★★★★★
I recently had an issue with payment as I was checking out from an eye appointment. Not only did the issue get promptly resolved, but one of the co-owners reached out to understand the situation. He took full accountability for the incident, and took steps to ensure it didn't happen again.
If you're looking for highly skilled, highly professional service, give Insight a visit. Their frame selection is the best in the area.
OA
★★☆☆☆
Our experience started very well with the clinic for my little daughter, Doctor is Kind & professional and receptionists are welcoming. But had ended very bad with glasses, the guy there who supposed to be the responsible about glasses is unprofessional and doesn't care about customers even he dealt with us in impolite way. It was the 1st time and will be last with glasses there.
AJ
★★★★★
Picked up my new lightweight wooden handcrafted Rolf Spectacles eyewear today! Can't wait to show off the new grown up look!
Thanks Michelle and Kayla for the fantastic service!
📈Quick Comparison: Top Eye Clinics in Waterloo
| Name | Rating | Phone | Link |
|---|---|---|---|
| Insight Eye Care Current | ⭐ 4.3 (119) | ✅ Yes | View Details |
| LensCrafters | ⭐ 4.9 (2277) | ✅ Yes | View Details |
| Premier Optical | ⭐ 4.9 (609) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Insight Eye Care located? +
Insight Eye Care is at 49 Albert St, Waterloo, ON N2L 3S1, Canada, Waterloo, Ontario N2L 3S1.
What services does Insight Eye Care offer? +
Insight Eye Care provides comprehensive eye care including services for this business. Call +1 519-885-2020 for specific service availability.
What are the opening hours of Insight Eye Care? +
Insight Eye Care is open 8 am-4:30 pm. Closed on: Sunday
Does Insight Eye Care accept walk-in patients? +
Insight Eye Care in Waterloo accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Insight Eye Care? +
Consultation fees vary by service at Insight Eye Care. Basic eye exams typically start from $50 to $150 in Waterloo, while specialized treatments and surgeries may cost more.
Is Insight Eye Care equipped for emergency eye care? +
Insight Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Insight Eye Care
Located in the heart of Uptown Waterloo, we offer a relaxing environment to monitor eye health and provide fashion-forward handmade glasses. Our 7 optometrists, 2 Opticians and knowledgeable staff are trained to give you a world-class experience. Our glasses are primarily made by independent eyewear designers. These designers are the innovators and trend-setters for the eyewear industry. We focus on collections that are handcrafted by creative individuals who care about quality, authenticity, ingenuity and passion. It is our pleasure to introduce these frames to the Waterloo Region and beyond.
How to Get Help at Insight Eye Care
To visit Insight Eye Care in Waterloo, call +1 519-885-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Waterloo?
Choosing a verified eye clinic like Insight Eye Care in Waterloo ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
🏬More Eye Clinics in Waterloo
PAN Card Centre
Premier Optical
📍 330 Phillip St Unit 01, Waterloo, ON N2L 3W9, Cana
View Details ->
PAN Card Centre
Waterloo Eye Care Centre
📍 620 Davenport Rd #14, Waterloo, ON N2V 2C2, Canada
View Details ->
🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
- Physical Location Matches Coordinates
- Clean Review Integrity Profile
- Timings & Active Hours Checked
- Telephone Line Connectivity Active
Own this business?
Claim your listing to edit timings, upload custom photos, and respond to your customers' feedback.
Claim This Listing🕐Opening Hours
🕒 Current Local Time: --:--
Loading…
| Monday | 8 am-4:30 pm |
| Tuesday | 8 am-7 pm |
| Wednesday | 8 am-7 pm |
| Thursday | 8 am-4:30 pm |
| Friday | 8 am-4:30 pm |
| Saturday | 9 am-4 pm |
| Sunday | Closed |
📱Mobile Handoff
Scan to get directions & contact info instantly on your phone.
📍Nearby Centres
1.5 km away
4.2 km away
461 m away
497 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJU8pnbovzK4gRqBakUrWRvjU
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJU8pnbovzK4gRqBakUrWRvjU
🔗Browse More