📋 Eye Care Provider
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LensCrafters
📍 550 King St N, Waterloo, ON N2L 5W6, Canada
[x] Active Centre⭐ 4.9/5 (2277 reviews)🏆 Expert Choice🕐 10 am-9 pm📞 +1 519-884-3986⏱️ 3 min read
LensCrafters
Eye Care Provider
550 King St N, Waterloo, ON N2L 5W6, Canada
Waterloo, Ontario N2L 5W6
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local.lenscrafters.com/canada/on/waterloOfficial Website
PIN Code
N2L 5W6
Plus Code
FFXF+2Q Waterloo, Ontario, CanadaTimings
10 am-9 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
KM
★★★★★
We had an amazing experience at LensCrafters thanks to Jezelle! From the moment we walked in, she greeted us warmly and immediately made us feel comfortable. She took the time to really listen to our needs and preferences, and helped us find the perfect pair of glasses -- ones that fit our style, comfort, and budget perfectly.
What really stood out was her professionalism, patience, and genuine care. She offered honest advice, explained the different lens options clearly, and made the whole process smooth and enjoyable. It's rare to find someone so knowledgeable and kind -- Jezelle truly went above and beyond!
Thank you, Jezelle, for your outstanding help and for making our visit such a positive experience. We'll definitely be coming back because of you!
A
★★★★★
I've been a very hard client to deal with, this time.
I couldn't decide what I want and kept changing mind back and forth, but the crew were amazingly supportive and although I would kick myself out of the store a long time ago- all I got is a smile and reassurance that sometimes it takes longer than usual and mood swings are not doing grace as well.
I am grateful for the patience I got from Nick and from the store manager, it means the world to me.
The store has a huge variety of quality products and I don't know how I ended up being such annoying costumer- my apologies. It's truly not you- it's me.
I recommend this store to everyone who appreciates a high quality costumer service and kind and good people.
Thank you
A
★★★★★
I had a great experience with Joshua at this location. He was very nice, polite and professional to work with. I am super excited
to get my prescription sunglasses!
Edit: I just picked up my glasses a few days ago and I am so happy with them! They're perfect!
PK
★★★★★
Our experience at Conestoga Mall LensCrafters was exceptional. The Manager Romel provides exquisite customer care and goes above and beyond to ensure customer is well cared for. We have had several interactions with him and are always very impressed! In all honesty, all the staff there have been super friendly, providing very professional customer service and we always leave more than satisfied. I was actually very pleasantly surprised from my 1st time going there, as I was not expecting this level of customer service. They strive to ensure you are very satisfied and well taken care of and this is very rare to find these days!
KM
★★★★★
Mayuri was absolutely amazing!! I went in to have my prescription glasses adjusted, and she did it perfectly. I also brought in my crooked Prada sunglasses, and after a few previous visits, she was the one who was finally able to get them sitting just right.
She truly saved the day! Thank you Mayuri, you were so sweet and incredibly helpful :)
AW
★★★★★
Everything went great and I was able to get the glasses that I wanted for a reasonable price.
Aleena was great too. She was friendly, helpful, attentive and knowledgeable. It was a pleasure having her assist me in the process. I'm sure she is an asset to the store.
L
★★★★★
I rarely rarely write reviews however I recently had the best experience shopping for glasses today at Lens Crafters Waterloo specifically. As a young adult I rarely am taken seriously as a buyer and it is super exhausting.However the employee specifically Jezelle was genuinely so nice and treated me like a real customer. She was so so sweet and she helped me pick between so many options and never did she question me being a legitimate customer. She treated me so well and I ended up buying such cute frames with lens for such a good price. The store had a lot of customers today and fairly busy but she always made time to check up on me and make sure I was doing good.
I am genuinely very grateful for this experience. Thank you for taking my business seriously. I will definitely always come back to this location for frames and lenses.
MP
★★★★★
I had an excellent experience at LensCrafters thanks to Kata. She was extremely professional, patient, and knowledgeable, and took the time to understand exactly what I needed. Kata explained all the options clearly, helped me choose the right frames and lenses, and made the entire process smooth and stress-free. Her attention to detail and genuine care for customers truly stood out. Exceptional service like hers makes a big difference--highly recommend asking for Kata!
📈Quick Comparison: Top Eye Clinics in Waterloo
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.9 (2277) | ✅ Yes | View Details |
| Premier Optical | ⭐ 4.9 (609) | ✅ Yes | View Details |
| Waterloo Eye Care Centre | ⭐ 4.9 (582) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 550 King St N, Waterloo, ON N2L 5W6, Canada, Waterloo, Ontario N2L 5W6.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 519-884-3986 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-9 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Waterloo accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Waterloo, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Waterloo, call +1 519-884-3986 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Waterloo?
Choosing a verified eye clinic like LensCrafters in Waterloo ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 10 am-9 pm |
| Tuesday | 10 am-9 pm |
| Wednesday | 10 am-9 pm |
| Thursday | 10 am-9 pm |
| Friday | 10 am-9 pm |
| Saturday | 10 am-6 pm |
| Sunday | 11 am-5 pm |
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📍Nearby Centres
2.6 km away
838 m away
11 m away
190 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJMb0GN8HzK4gRplsBs0Bbl5s
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJMb0GN8HzK4gRplsBs0Bbl5s
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