Walmart Vision & Glasses

Our whole family wears glasses and have been coming to Walmart Optical in Happy Valley for at least 8 years. Our favorite staff member is Austin. He is knowledgeable, has a great personality and makes the tedious process of getting glasses and dealing with insurance a pleasant experience. 5 stars to Austin!

The gentlemen helping customers in the vision center are the best! Super friendly and efficient. I had two minor issues with glasses that I purchased at a different Walmart Store, and it was no problem. On two separate occasions they fixed my glasses on the spot, I was so happy! I'm enthusiastically recommending these very professional young men. Great customer service!

While I was traveling out of state, I broke the frame of my glasses. Zachary was able to smoothly and seamlessly pull up my warranty and get my frames replaced. He even cleaned the lenses for me! His positive energy and expertise made what could have been a stressful experience a very positive one - I am very grateful!

Have been a long time patient and customer at this location after previously great experiences in Florida. The team, both Drs and the Optician staff, are terrific. Today I came in with two of my pairs of eyeglasses. One I had stepped on and broken the frame and one had a nosepiece that fell off. I was seen right away and met with Will. I have worked with him before and always find him to be very pleasant, patient and friendly as well as very professional with great attention to detail. He made sure my replacement frames fit perfectly. Making several adjustments to the earpieces. I have a wide face and Walmart Vision Center is one of the very few places I can find a good selection. I also have severe astigmatism in one eye so only certain frames will support that much thicker lens. The task of bringing that together had been hard to find at other stores. Walmart Vision Center has secured my business going forward for sure. Knowing I have that and a one year warranty on my glasses gives me tremendous peace of mind. I have worked in Customer Service most of my life. I realize many times the only time you hear from customers is to complain. I want to highlight that this team consistently goes above and beyond to problem solve and create a satisfying customer experience. One I am exceedingly thankful for. Thank you Will, Linda and Alyssa. I am delighted to thank you for excellent service and will see you all again when I am due for my next eye exam and glasses later this summer.

Austin was so nice and helpful he knows his stuff and needsa a raise he really helped my mom and had such a good since the humor

Shout out to Austin and Zachary for helping me select petite frames suitable for my smaller size. Adjustments went well when I picked up glasses. Thanks guys!

This was the best experience ordering glasses i have ever had! The staff are extremely friendly and helpful. They anwered any and all questions i had and with a smile no less. I will definitely be coming back to this vision center for my next pair of glasses.

They were amazing all the way through! Every single staff member and doctor was so nice, helpful, educated us, and made us feel good about our purchase. Great deals! And Austin specifically went well out of his way. He figured out an issue no other doctor or specialist has seemed to be able to pin down for my wife. Now she can actually see. They performed when others couldn't or wouldn't. These guys will make sure it's right! Just be patient and they will work with you -- they are so worth it, especially working with you as a human, your needs medically and emotionally, and your budget. I never once felt pressured, only encouraged. We got four pairs of glasses (two clear, two sun) and we love all four!