⭐Customer Reviews
4.3
★★★★☆
386 reviews on Google
I went on a Friday and was early...Everyone was so nice. I've been to several locations due to availability and this by far was my best experience.
Crystal greeted me upon arrival and was so welcoming. I then was supported by Andre who did my initial exam was fun. Then Dr Kim who I had seen at a previous location recalled our experience. All staff were so pleasant on a Friday. I was and am grateful.
Though it is not the site closest to my home, I would travel for the service I received. Great job team. Thank you
I've been a patient of Dr Kim's for, I think, 10 years. For that entire time, Monica has been an absolutely outstanding representation of the company. Her customer service is top notch and her knowledge of the company, and that branch in particular, makes her an invaluable asset. She has helped me so much with my visits and purchases.
Up until my latest visit, the contact with other staff was hit or miss. However, the last two times I was there - contact lens fitting and then pickup - the staff was greatly improved. Every single one of the male associates were attentive to all the customers. Monica was her usual great self. And, Crystal was patient, friendly, funny, and delivered great checkout service. Even Dr. Kim seemed more relaxed. I recommend this Visionworks location.
Great service and care. Dr. Kim was one of the most insightful eye doctors I've had... explaining a lot of details about alternative approaches (ie. Lasik etc) and how they work, with attention to making sure I understood it, and not making me feel pressured at any point. Very comfortable and also concise at analyzing my eyes, making sure I had the perfect prescription before moving on. Thank you Dr.
As for the front-of-room service... I think it was Dante (?) who helped me find suitable glasses to my specs. He was very friendly and helpful. Thank you, sir :)
Came in for a repair on two frames that other locations claimed they couldn't work on. Decided to try this location where Mark was able to repair and clean both pairs of glasses I bought in, efficiently and precisely. Wonderful Service
My mother and I have been going to Visionworks for quite sometime. The service is A+. The staff are very professional, pleasant, and friendly. My mother and I moved to Virginia, but we came back to Philadelphia, PA to purchase 3 pairs of glasses and receive an eye exam for my mother. Monica is great. I can't imagine going to any other Visionworks. Thanks for everything Visionworks.
Odessa W. and Juanita A.
I had an excellent visit at this Visionworks location. The staff were incredibly friendly, welcoming, and patient from the moment I walked in. They took the time to answer all my questions, explained everything clearly, and truly made me feel cared for. The service team of Anthony, Mark, and Andrew are doing a fantastic job. I'd highly recommend this place to anyone looking for professional, helpful, and genuinely kind vision care!
Dr. Kim is patient and thorough! I'm grateful to see better than I have in a long time, especially given the challenges of my aging eyes.
Mark was very helpful through the check out process and took care of all of my needs. Thanks to you both!
I arrived a little early for my appointment. The young man at the front desk was very friendly. The young fellow who did the primary exam was polite , caring and expedient. The optometrist was delightful and took good care of me. The final guy who fitted me for my glasses made me feel comfortable, took his time to give me the best fit and was super nice. It was my best experience at this store.
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[?]Frequently Asked Questions
Where is Visionworks located? +
Visionworks is at 2 Conshohocken State Rd, Bala Cynwyd, PA 19004, United States, Bala Cynwyd, Pennsylvania 19004.
What services does Visionworks offer? +
Visionworks provides comprehensive eye care including services for this business. Call +1 610-668-1373 for specific service availability.
What are the opening hours of Visionworks? +
Visionworks is open 9 am-7 pm. Closed on: Sunday
Does Visionworks accept walk-in patients? +
Visionworks in Bala Cynwyd accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visionworks? +
Consultation fees vary by service at Visionworks. Basic eye exams typically start from $50 to $150 in Bala Cynwyd, while specialized treatments and surgeries may cost more.
Is Visionworks equipped for emergency eye care? +
Visionworks provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Visionworks
Visionworks in Bala Cynwyd, PA makes eye care simple and convenient for the whole family. With licensed eye doctors on-site, we're here to keep your eyes healthy and provide exams for adults and children to detect any underlying conditions. Discover the latest glasses frames from top brands like Ray-Ban and Nike, or explore our wide selection of contact lenses. Our friendly eyewear specialists are ready to help you find your perfect fit. Visionworks is a trusted optical retailer with over 770 locations nationwide, committed to quality and customer satisfaction.
How to Get Help at Visionworks
To visit Visionworks in Bala Cynwyd, call +1 610-668-1373 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Bala Cynwyd?
Choosing a verified eye clinic like Visionworks in Bala Cynwyd ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.