Medical Optometry America - Myopia Management Center of Excellence

I had a very disappointing experience with Dr. Marie Homa-Palladino. My son could not tolerate Ortho-K, and when I informed her that we needed to discontinue, she repeatedly tried to pressure me out of that decision -- suggesting refitting, other treatments, and even saying my son's eyes would "get worse." She also dismissed the negative Ortho-K experiences I had researched as "bogus." It did not feel like guidance; it felt like an attempt to keep the sale. After returning everything*, I emailed to document the discontinuation and next steps and never received a reply. Weeks passed with no communication and no follow-up, even after my husband left a voicemail more than once. Only after we were forced to escalate the situation did the practice finally respond. Based on the lack of professionalism, the pressure tactics, and the complete lack of communication, I cannot recommend Dr. Homa-Palladino or this practice. *Per the agreement, I only needed to return the lenses. Instead, Dr. Homa-Palladino took the entire kit, which felt unprofessional. UPDATE: Following weeks of delay, we received two refund checks -- both wrong. The first was issued in my minor child's name and for an incorrect amount. The second was also for less than the contractual refund owed. Issuing inaccurate checks twice demonstrates serious administrative negligence. Patients should not have to chase down proper reimbursement from a medical practice. This experience further validated our decision to discontinue care.

Dr. Marie is an excellent eye doctor. She's been my son's eye doctor for 3 years and has kept his myopia stable and eyes healthy. I'm grateful we found her when we did! I highly recommend her!!

We had an excellent experience in today's appointment. Dr Marie was thorough and explained us all the options which was v helpful to make the decision. Alicia at front desk was helpful as well. Highly recommend for Myopia management.

MOA has been a solution to my daughter's vision! My kid has perfect vision now thanks to following on their recommendations and insight - so grateful for their knowledge and guidance!! Yay!!

These guys are the best of the best !! Best in service, care & professionalism. Went tgere for my Daughter's Ortho-K checkups & lenses. Highly recommend them

As ever, a great visit with Dr Marie who takes such great care of my eyes and is a pleasure to visit.

Awesome experience, good care