Designer Eyeglass Optical

Went in on a whim because they take my insurance. I opened the door and 2 small dogs come running at me barking. The one calmed down and the other nipped at me. Should have been my warning. I found a pair of frames that I had wanted so I went to take a pic so I remembered, and the lady quickly snatched up the frames and said no pictures allowed. And began to scold me. Thinking about this in more detail...I wondered if it is because the frames are not actually the designer brands, they just have the designer sticker on them.....BEWARE!

I left a review singing the praises of this store. I shared with my daughter how great the service was and friendly the staff were. So my daughter went there to get her glasses and contacts and she was treated so bad. They were really awful to her. They bullied her into contacts she can't even wear and she does not even want to go back. I am so disapointed and would give no stars if I could. There are many who live on a budget and can't afford the pricer things in life. Looking down your nose at someone because they can't afford your suggestion is a good way to lose business. How about you treat everyone the same, treat them well, and have a little understanding. I will NOT be a return customer.

If I could give negative stars I would, this place is a nightmare to deal with. I will say that the doctor is nice but the other staff are rude, their policies are so weirdly archaic, and the glasses selection is really bad/outdated. I called to obtain my contact prescription and they refused to give it over the phone for some weird reason. The woman said they need to make sure prescription is current (within a year) which I assured her it is, I just had an exam 6ish months ago. She wouldn't even look in my file. The doctor apparently also has to approve the request and fax it to wherever I was doing business, which is insane. Seriously go anywhere else if you can.

Paid over $500 for glasses. Bifocals aren't right. Told them that when I picked up the glasses, I was told my eyes would adjust. Called 3 times a week for 3 weeks. No returned call. Finally they told me to come in for adjustments. They "adjusted" my nose pieces. Still can't read with them & told them that. 3 more weeks of calls, finally said my lenses will be replaced. Now, another month later, lenses are "on order". Totally disgusted with this business.

Very rude to the customers, they screwed up an order and then argued and refused to fix said mistake. woman said she was the owner is very condescending. Would not recommend anyone come to this business.

Very thorough with the eye exams. Never had one like that in all the years I've had to wear glasses. Love love love these ladies!

Simply the best! Connie is one of a kind and truly puts the customers first! Dr. Amy is thorough and takes time to make sure that you are happy and getting the best treatment possible! I couldn't recommend this place more!

Unfortunately my husband has been waiting for 2.5 months for his glasses never any updates. Won't be going back again.