Summers Optical

Quick and efficient. I never waste time here and I'm in and out within 45 mins (even with ordering contacts/glasses). The staff is friendly and easy to work with. They always ask me about my life and make sure I understand what my insurance will allow. Dr. Summers is kind and remembers things about your previous visit. I continue to go back year after year.

Dr. Summers was fast and efficient during my visit! He was able to see me earlier than my appointment which worked out even better. I was impressed with the cleanliness and organization of the office. The cost of the exam, availability of appointments, and ratings helped me choose Dr. Summers; and I'm glad I did!

I've been going to this location since 2016 or 2017. Seen different doctors every time. For the most part had pretty generic care. I always end up waiting for 45 to an hour even with an appointment. Last year they got my prescription wrong and fixed it. This year I looked up my eligibility on the health insurance site, it says I'm good to go. I make an appointment at 3:15 pm on the site and ask for appointment reminders. Received none. Mind you I called twice to make an appointment left messages and no one returned my calls. I leave 30 min ahead of time from a location 15 minutes away. I hit traffic, so I end up being 20 min late after parking at the back of the target lot construction and walking through the front door instead of the optical door. Once inside I'm told I can't be seen. While annoyed, I get it. I was late. Apparently there's a new policy that says you can only need 10 min late. I didn't get the alert so I had no clue. I rescheduled for the next day. No problem. This time I get the reminder alert with the 10 minute warning. I leave 30 min early. Get there early. Then the new receptionist proceeds to tell me someone tried to contact me about my appointment, and that I wasn't eligible for a new one for two more weeks with my insurance. I have no missed calls, I checked my email, and confirmed my appointment. I was physically in the office. Both receptionists were extremely uninterested in their jobs. Apparently Last year when I went in to have my prescription corrected this clinic reset my date to September instead of August, because of a mistake that they made. Then they didn't even bother to tell me that, that could become an issue. Instead I've wasted time scheduling around and finding care for my 3 year old and I have no new prescription. I won't be back. Be better communicators. The office is completely empty and somehow it's still hard to get an appointment.

Quick and efficient, friendly and SUPERB customer service. I must've been there two hours, but Hiram helped me find the best deals on frames and contacts. There was another personable and helpful woman working as well, and I had so much fun through my entire visit. They were patient and exceeded my expectations. My glasses and contacts came in less than a week, and they gave me a ton of cleaning wipes and a sample of contact solution as well. I would recommend this location to anybody and everybody. I was beyond pleased with my experience.

Quick and efficient eye exam - no waiting past appointment time. Doctor was hard to understand...spoke quickly, quietly and mumbled a bit. Extremely busy glasses/fitting area. Diana was very helpful and knowledgeable, but was drowning in customers. Definitely don't visit during your lunch hour! Went for an exam only, but left with glasses and contacts!

Dr. Summers was quick, nice, and went above and beyond to make sure my eyes were taken care of. The two wonderful ladies that helped me pick out my glasses were amazing and helpful as well! Will definitely be back and the exam was not very expensive!

Super friendly Dr. and staff. VERY helpful in assisting me with the right choices of glasses and contacts. The visit was quick enough I could do it during my lunch break. I think I found my new eye care professionals!!!

I have been to this office twice and both times i was very pleased. The entire staff is very knowledgeable and kind. I will be back next year for my appointment. Thanks guys ~M. Perkins