Eyeglass World

A wonderful service, the products, the response time and just the overall service and the friendliness of the people working at the store. I first went to the other well-known eyeglass store and was quickly turned off by the overall SNL-like "Sprockets" feel, the prices and the two week wait time. Contrary, at the Eyeglass World, the lenses were ready in two days, the price was good and most importantly the staff at the Kingston Pike/Mall location was super friendly and helpful.

I visited the Kingston Pike location on a busy afternoon and was greeted right away. I was instructed to head to the front, where Amanda assisted me. She kindly and quickly fixed my sunglasses. It was a fantastic experience as a new customer, especially since I had never been to an Eyeglass World before.

We came in today with my daughter for her contact lens fitting, and honestly, couldn't have asked for more. Everyone was professional, warm, knowledgeable--turned the whole thing into a breeze. Wrapped up in under sixty minutes flat. And Mikey at the counter? Absolute pro--had our insurance papers lined up before we blinked, just sign and smile. Five stars, hands down.

Sonja was amazing! I walked in for the first time and was encouraged to look as long as I needed to to choose my frames which i really appreciated. The team checked in with me periodically to make sure I didn't have questions. When I chose my frames, Sonja helped to get a prompt eye appointment and afterwards helped me through the entire process, explaining the steps amd options. I enjoyed my visit. Thank you, Sonja!

Sonja was so good in helping me choose 2 frames that looked good on me. She is knowledgeable, attentive and gives her honest opinion when asked. I have bought glasses at Eyeglass World for years and have always been pleased with the quality, the price, the styles, and service given. Thank you, Sonja!

I can't say enough good things about this location!!! My wife lost her last contact lens and has been struggling the last couple days with bad headaches and nausea from the poor vision. After a bunch a pricing research and review checking with high hopes of same day prescription eyeglasses. We did the 2 sets of eyeglasses for $100 deal, we were told they'd be ready Monday and that if they weren't busy our most awesome sales associate "Mikey" would go ahead and help out with processing eyeglasses orders in hope to catch up and maybe get to my wife's order. 1.5 hours later we received a text message saying that her eyeglasses were ready for pick up. Mikey was very pleasant, kind and professional. He went above and beyond today to help get my wife's eyes back to comfortable and clear. Mikey most definitely takes his Job seriously and passionately with this rare work ethic and dedication deserves to be recognized for excellent customer service and compassion it does feel good to acknowledge and appreciate him. A raise in pay with promotion into management would be wise to keep a valuable asset like Mikey. Thanks Bro

Absolutely love the service here. Amanda was the best.. She knows her stuff.. Not only did she get me the perfect pair of glasses she was extremely helpful with every question I had as well.. They should do any and everything to keep her around for as long as they can.. By far the best customer service experience I have ever had.. Made me feel right at home.. If I could rate it 100 stars I would.. Now I can finally see normal again and don't have to be scared when I drive at night..

I went to Eyeglass World for a new pair of glasses and an eye exam this afternoon, and wow, just wow. I was pleasantly surprised! I don't have insurance, so I was expecting it to be pricey, but it was incredibly affordable. On top of that, they had a sale when I went: buy one, get one free on glasses. My exam and both pairs of glasses came out to only around $170! The price is amazing itself, but the staff is what really makes this place great. They are funny, kind, and have amazing energy. The woman behind the counter during my exam was so sweet and helpful; she joked around with us and turned what is usually a boring experience into something 10x more fun. I wish I remembered her name! The eye doctor was also fantastic, efficient, professional, and thorough. And I have to give a special shout-out to the woman working at the front of the store, Sonja (I think that's her name?). She's full of personality, approachable, fun, and incredibly helpful. Everything was handled so quickly, and chatting with her made the whole visit enjoyable. Overall, for the affordable prices and amazing atmosphere, I can't recommend Eyeglass World enough. If you're looking for glasses without the stress or boredom that usually comes with it, this place is a must-visit. 10/10 would recommend! On top of that I was in and out in less than an hour and a half, which was impressive!