Angel Eyes Vision

Dr. Angela Milam is very rude! I made an appointment for my 15 year old daughter on 1/17/2026 she was very upset that I declined the retinal exam for 20 dollars. She spoke very nasty and fast to us and would not even turn to look at me when speaking during the exam. Then the exam only lasted about a minute. She would also not show my daughter how her new prescription would look. I ordered my daughter frames and lenses from the LensCrafters next door. I am praying my daughter prescription is correct because plan to sue her for negligence if they don't. People spend good money on their insurance yearly and should not be treated poorly in these facilities. Her staff heard me talking about the experience and did not even ask what was the issue or anything. They just handed me papers. They will not be hearing the last of me! We deserve an apology for how awful we were treated. She treated us very inhumane. I am not sure why this person commented stating anything about a phone, however I was not on the phone while you were in the room. You became upset because me and my daughter found a moment to laugh. That was not for you to speak on. Why were you so bothered by what me and my daughter were doing. You aren't able to even hold a conversation correctly but find the time to speak on others. Your concern is making sure your patients receive the utmost service and are satisfied after the visit. You just received another awful review about the same issue that we had with you. This just shows you do not care about your customers at all. At the end of it all, you are very rude!

I recently went in to have my annual eye exam, and I also took in my young daughter. The staff was super sweet and especially kind to my young one. They took extra care to make sure she was comfortable with the components of the exam. Everyone was efficient, and the whole thing took less than an hour for both of us. Highly recommend! We will be back.

I enjoyed my visit with Dr. Milam. Her and her staff were extremely professional, nice and fast. I've been coming here for the last 5 years and I truly enjoy their service.

This was the most horrible experience I've ever had at this location with Dr. Angela Milam. She was very rude and disrespectful I should have walked out. She was very rude because I chose not to pay the $20 fee to have an extra exam added to my regular eye exam which I did not understand the importance of it. I was thinking that the receptionist was just asking me add on an extra service. Which was my fault because I should have asked what was it really for? I just declined it and signed the paper when the Dr. Angela Milam came into the exam room she said we never get returning patients that declined to have this exam done. Not sure what the name of it extra exam is call. because our patients know better and I just looked at her like huh. My exam wasn't even a whole minute and a half and then she removed the machine in front of my face and then said that's all I could do in a very rude tone. No, have a good day. No, do you understand what this extra exam will be for didn't even try to explain anything just was very rude. If she would have just asked me why I declined it. I would've just told her it was no reason why I just thought it was something she was trying to offer me to pay extra for and then we could've went from there and I would've paid for what she explained the importance of it she then Walk me out and said they'll go over the paper with you. I walked out the window office and came back in and asked the receptionist. How could I not file this claim on my insurance two of the young ladies that was sitting out front was very sweet one wears a skirt and one with a African-American girl with I think dreads in her hair very nice, but that was another one that was also very rude and very defensive when I was trying to explain why I did not want my insurance . to be ran for this exam and like I explained to her, she needs to take her feelings and emotions out of the situation. This is a professional business and I told them now I understand why the extra exam was important and my paying the $20 to have it done, but I did not like the service that I was given it was uncalled for just because I did not want to pay for it because I did not understand. It could've been handled in a different way after trying to resolve the issue. I told the young ladies that I will go ahead and pay for it it didn't matter which doctor did it that it wouldn't be any hard feelings or anything I Just didn't like how I was treated and no matter someone pays for something or don't pay for something every patient should always be treated the same. While speaking with the three young ladies upfront, I was very calm had a very low tone Dr. Angela Milan Walked by and asked the young lady Are you good 3 times the young lady said three times yes It was very rude and very disrespectful. There was no scene even being made for her to even make that comment After that One of the young ladies walk to the back the one that was rude and defensive, then came back upfront after speaking with Dr. Angela Milam and said that we will remove the claim And she said you can find service elsewhere. I will never return back to this office or recommend any of my family friends to this office. When you are paying for a service you should be able to speak your mind in a very respectable way. This situation could've been handled very differently

This was a very easy experience in which all the staff was warm, friendly and ensured my appointment wasn't lengthy but very thorough. From the beginning completing paperwork to the optometrist I really like the explanation of processes and adding as well as explaining what I would like and my preference. I want shocked of the cost, they do take insurance and the pricing was explained on the phone when I first booked my appointment. All in all 10/10 on all aspects of here with Angel Vision.

The service I receive here for the past 3 years has been excellent. The staff is very friendly and helpful. Appointments are readily available and they except walk ins. Dr. Milam listens to your concerns and finds the best solutions.

Raven was so amazing at Angel Eyes Vision Germantown location. She was very helpful and patient with me. She even helped me save $10.00 by informing about the special they had on their Facebook page. Thanks Raven for going over and beyond. This is my second visit with this facility and I love how detailed the provider from last year and the provider today was. I sent a friend here last month and he was able to get the same great customer service. The front desk staff were also great.

Dr.Milam was excellent, very professional. The office was Super Up to date. My experience was a 100 percent perfect! Can't wait to wear my new glasses The ladies up front CJ and Raven were very knowledgeable and helpful.