Clarkson Eyecare Keller

Best eye doctor I've been to. I came here after going to see another eye doctor nearby a couple of months ago and then making no changes to my prescription despite me describing the difficulties I've been having. Coming here to explained that it was possible that my prescription had not indeed changed and did a thorough exam was patient and answered my questions and even explain some things that I didn't ask them to explain. I didn't feel as if they were just rushing to get through me to the next patient. I will normally take my prescription and look around for glasses elsewhere however the girl inside was very helpful and gave me the time that I needed to find a good pair of glasses. Then I was most impressed with the fact that when I bought the glasses they didn't try to talk me into every single feature that was available. They tried to help me with what I needed and then explain to me the other features in case I wanted them but didn't pressure me to get them. I ended up getting everything but one feature (blue light) on my glasses. Overall was a really good visit and I'll be coming back in the future. Staff & eye doc were excellent.

Dr. Elliot was a consummate professional explained everything in great detail regarding my current high health and vision. I would highly recommend her. Also the young lady that took my initial statistics and vitals was also very sweet.

I loved everybody there! The front desk receptionist was very very nice, the Dr's assistant was super nice, & definitely loved the DR! And last, the girl that helped me with the frames I chose was super nice & helpful. I didn't have to wait being called back or for the DR. & never felt rushed by anybody! I just couldn't have had a better experience! My eye Dr from now on!

The entire staff is friendly, courteous, and efficient. Dr. Elliott is very caring and helpful in explaining her analysis of the findings and her recommendations. In my csse she suggested that I consult with a cataract surgeon and called to do the referral. She kept me from purchasing new glasses until I explored the cataract surgery first.

Excellent service, the entire team are very helpful, kind and pleasant the service desk ladies, the Doctors and the guidance and advice in your glasses selection process smooth and efficient. Dr. Elliott so friendly and specially patient with the kids.

Ever since Dr. Lee left the customer service has gone downhill. I spent over $3000 between my wife and I. And we paid cashAnd the doctor made multiple mistakes on my vision. And I had to go back for another examination and spend another $800 for new lenses. After only 30 days. It's been six months since I got my glasses at Clarkson eye care. And I had to go to another eye care yesterday. Because my vision was off due to the lenses. So I spent another $800 somewhere else. But I will never go back to Clarkson eye care again!!!

BEWARE ! I recently moved to Texas and was looking for an eyecare professional in the DFW area. Back in Ohio, the last few years I had been seen by a provider affiliated with the Clarkson Eyecare brand and was satisfied with the care that I received. So, I decided to make an appointment online with my closest Clarkson Eyecare which was over 20 miles away. I got an e-mail confirming the appointment which was more than a month in advance. I put it on my calendar but the office in the Keller / Ft. Worth area must not have. I arrived at the office on time and showed my confirming email at check in but was told that the appointment didn't exist. This happened to another patient shortly after I arrived and was still waiting at check in. The office staff said that it might have been a computer glitch as they have a new scheduling system and that this had happened to others. Well, I have replied to the confirmation email but have heard nothing back in 24 hours. I have not been able to see a care provider, so I can't review that service, however, I can say that the Clarkson Eyecare offices have a poor online scheduling system. Despite having an appointment, I was not provided any service or help. If you decide to risk making an appointment with Clarkson Eyecare you should call ahead of your trip to make sure that you are still able to get in to see the doctor.

Service was good. Pricing and billing was confusing! I switched to Clarkson because they had a bigger selection of children's frames, but I ended up paying SIGNIFICANTLY more than my original eye Dr! I will be switching back!