Warby Parker Baybrook

I had an amazing experience at this Warby Parker location. Every single employee in the store was incredibly friendly, professional, and genuinely helpful. From the moment I walked in, I felt welcomed and taken care of. The entire team was patient, knowledgeable, and went above and beyond to make sure I found exactly what I was looking for. It's rare to walk into a store where everyone is that positive and attentive but this team truly stood out. You can tell they care about their customers and take pride in what they do. I highly recommend this location to anyone looking for great service and a smooth, enjoyable experience. Thank you all for making it such a great visit!

I purchased computer glasses last year at my optometrist's office. When I went in for my annual check up a few weeks ago, my prescription had changed. The quote with the frames I selected was almost $600. I decided it was time to listen to my daughter and give Warby Parker a try. First I uploaded a pic to AI and asked what glasses would best flatter my face. Then I walked into Warby Parker and was instantly greeted by two very warm and friendly employees. Within minutes the woman (Sam) was assisting me. She listened to my preferences and guided me to several great options. I made my selection and was able to pay a fraction of the optometrist office's quote with frames that are better suited to me AND paid for it all with my HSA (hadn't considered that option until Sam mentioned it). Oh I could've used my insurance benefits except I'd already maxed out applying it to my contacts. I can't wait to get my glasses in! If you're in the Baybrook Mall area in SE Houston, go see Sam. She was wonderful.

We were greeted upon entry. The store representative asked us what we weee looking for and brought us several frames. Once we found the frame, they created our customer profile swiftly. They saved our desired frame since we wanted to walk first prior to making a final decision, no hassling. Once I decided that the frame was right for me, the same store representative pulled up my profile, took my measurements and payment. Smooth transaction and she explained the warranty and other features when purchasing through Warbu Parker. Wonderful experience!

1st time WP shopper. Really enjoyed the experience and found some glasses I really liked. While I wasn't able to use my insurance because they were out of network, I bought them anyway! Cheaper than what I have previously bought with insurance.

Had a great first time experience. The staff were amazing...Graig was knowledgeable and accommodating to my needs as a nurse. Appreciated his expertise and overall assistance. Prices were reasonable. Will for sure go back again and refer family and friends

I stopped by to look at frames and returned the next day to purchase. Both experiences were excellent. On the first day, Sarah helped me identify the "best few" options that met my requirements. I returned the next day, and she remembered me and what I had been looking at (impressive!). The pricing estimate she gave me on the first day was identical to the final purchase price. She was both friendly AND efficient in getting my purchase completed. By far, this is the best glasses purchasing experience I've had. I've been to this Warby Parker store previously and always have a good experience. Thanks for keeping that winning streak going! I'll be back.

Warby Parker is a great place to get glasses. The sales person was friendly and helpful. She got my prescription and helped me with the style of frames that fit my face. I was pleased with the customer service.

The Associate at the Baybrook mall store was amazing. She was efficient, friendly, not pushy and overall a wonderful experience. I will refer all my friends who need glasses to this store!