Southwest Eye Clinics: Abdul Khan, M.D.

The doctor may be great but I have no way of knowing that. My appointment today was for 10:30am and I arrived at 10:22. Patients continued to come in and by 11:00 there were 14 in the waiting room and others already called back. I asked the receptionist at 11:00 how long it would be. She said I was about to be called in 5 minutes. I asked her how long it would take after that as my appointment was for 10:30. I was told after I was called it would take about 10 minutes. At 11:12 I was finally called...left at 11:35 without ever seeing the doctor...TIME MGMT???

Overall, Dr. Khan is very thorough. However, wait times are often long, and the interior of the office could use some TLC. But the reason for 3 stars is because I scheduled an appointment months ago for tomorrow afternoon. I even made arrangements with my job to leave early for the appointment. A young lady called today to confirm the appointment. She then asked if I could come in earlier. I told her I could not but offered to reschedule for another day. Because their wait times are unpredictable, I told her it would have to be a late afternoon appointment so I would miss a mimimal amount of work and be able to make up the time. She looked and said they have no afternoon availability on a different day for over a month. So, she said she would just have me keep my appointment for tomorrow afternoon. Hours later, I received a call from a different girl who did not seem to know I'd already spoken with their office. She asked me to come in earlier tomorrow. I told her I could not because I'd already made arrangements with my work. She told me she would have to cancel my appointment. She said I could reschedule for another day. I told her what the other lady told me and she said, "We don't do appointments that late." If that's the case, why was I scheduled for that time to begin with. And if your office`s appointment hours have changed, why wait until the day before to let the patient know. Because I had already been told they don't have afternoon appointments available for over a month, because the 2nd lady told me they don't even do appointments "that late", because of how it was handled, and because I am moving away in a few months any way, I declined to try to reschedule and told the 2nd lady I will just find a new retina specialist. And she was perfectly happy with that...and after today, so am I.

I can't say enough good things about Dr. Kahn. I have been going to him for years, & on one occasion he completely stopped his clinic to do immediate eye surgery on me when I ( unknowlingly) had a retina that was almost detached. I HIGHLY recommend him.

I have been seeing Dr Khan since 2014 he saved my sight I had problems in both eyes and he repaired the problem he is so good at what he does he is so smart and knowledgeable if you need a great eye specialist you should see him the ladies at the front desk are so nice and helpful. I recommend him to everyone.

Very competent and knowledgeable eye doctor; explained everything so I was able to understand what's happening and what to do about it. Staff is also very friendly and kind. Highly recommend.

Wonderful doctor! Staff was amazing! Very hard working! Highly recommended. Thank you Dr Khan!

Very knowledgeable doctor, helped my brother tremendously with his sight. We are so thankful and I recommend him highly.

They are really good there and staff is amazing they are really patient and helpful.