Hill Country Vision Center - Stone Oak

Great experience at this Vision Center. The location is convenient, the online scheduling system was easy to use, and there were plenty of appointment times available. Dr. Patel was friendly and knowledgeable, making the eye exam quick and comfortable. The best part was working with Alex to choose my glasses. They have a huge selection of frames, and Alex is an expert at helping you find styles that fit your face perfectly and making sure the prescription in the lenses is just right so you can see clearly. Highly recommend!

Been going here for a while now and they have always been nice to me. I saw Dr Ip, but she left. Ever since she left I've decided I do not like this place anymore. Every time I need help with my glasses now they asked me if I purchased them here and I didn't so they never are able to help me. I just want them tightened. I went to the Walmart vision center to get then tightened and they did it no questions asked and I didnt even purchase them there. They say its because if they break them something about insurance blah blah whatever they never asked me that before Dr Ip left so there shouldnt be a problem. I'm a patient here so they should be able to fix my glasses. I am going to start looking for a new optometrist.

I scheduled an eye exam mainly to discuss getting a window tint prescription for my eyes -- they're extremely sensitive to sunlight, especially reflecting off white concrete or floors. With Texas weather constantly flipping from cloudy to blazing sun, it's hard to carry sunglasses everywhere, especially when I'm just driving around. Before booking, I called to confirm that the doctor offers this service, and the front desk assured me they do -- even saying there'd be paperwork for it when I arrived. But once I got there, that paperwork didn't exist. Just a basic check-in form. First red flag. Then I was rushed into the exam before I could even finish filling anything out. After the exam, they immediately tried upselling me on $500 glasses -- the same kind you can get on EyeBuyDirect for about $50. When I brought up the tint prescription, suddenly everyone acted confused, like it was something unheard of. The doctor said I'd need a "legitimate reason" for it -- which, ironically, is exactly why I was there. I wasn't asking for a favor, I don't drive some crazy sports car, I'm not doing this just to be that cool guy in my basic Toyota with tint; I wanted an evaluation for light sensitivity to see if I qualified. Not once was this done. This is a legitimate condition I have that is getting worse over time. Instead, I got brushed off with, "Maybe it's just because you have green eyes." Cool -- but that doesn't solve the problem. So if green eyes cause eyes sensitivity, this should be an easy diagnosis. Car tint is literally the only thing that helps when I'm driving. I don't have time (or pockets) to juggle two pairs of glasses everywhere I go. I don't want to be forced upsold on that trash transition lenses, etc.. If the clinic is too nervous to provide legitimate medical documentation just in case Bexar County ever questions it, that's fine -- but don't lie over the phone and bait people in by saying you offer it. You can even check your call recordings; your staff clearly told me this service was available. Bottom line -- I'll never come back to Hill Country Vision. This is just a typical come get your exam and get scammed by overpriced glasses and leave. Doesn't have the balls to just say to the court "he has eye sensitivity and tested positive for it, deal with it Mr judge this is medical and you can't discriminate" and fight for his patients. Just get a $99 exam promo anywhere, then order your glasses online through EyeBuyDirect. You'll save time, money, and a lot of frustration.

Ive been going here for years and love every one of the staff! Alex is super friendly and always amazing to work with as well as Dr. McNabb!

Dr. Green Provided exceptional care during my visit. he took his time examining my eyes explained everything clearly And make sure I felt comfortable throughout the entire process. I truly appreciate his patience and professionalism.

Dr Patel was very thorough and knowledgable. They have a wide variety of frames available to choose from. When ordering glasses, the person assisting said it included a 1 year warranty. They did not tell me until after I paid for the glasses and obtained a receipt that the warranty was an additional cost. It was not presented as an extended warranty but a 1 year standard commercial warranty. I didn't appreciate the lack of transparency regarding pricing, it came across as disingenuous. This could be easily resolved by showing customers pricing before they pay.

Thank you to the staff for making me feel welcome. They truly care about all patients needs. I will definitely be recommending my friends and family to come here.

Dr. Pital was very knowledgeable on eyes and liked sharing fun facts throughout our time. The staff was friendly and helped me with completing the exam process and didn't push for me to buy glasses in that moment as I only wanted an exam at the time. I'm thankful for their assurance and would go back again for my follow up!