Scott John OD

Staff is unprofessional.and unknowledgeable about what insurances they accept and don't accept. Like Superior Vision they accept but not Superior Vision Medicaid. Ok well you would think the receptionist would know to ask which one we have before scheduling and wasting my time. Then want to be rude when I asked why they don't get their name taken off the list of providers. The receptionist had the audacity to say it was Medicaids responsibility to take them off. After talking to a representative from Medicaid, it is in fact not their responsibility but the providers to call and tell them they don't accept it anymore. But because the smart receptionist didn't want to acknowledge they don't have it together there she kept trying to argue the fact. They should of never scheduled me to begin with. I should of noticed and read all the other bad reviews before dealing with them.