Stanton Optical

Chris, the manager at Stanton Optical, was awesome. Super easy to talk to, helpful, and made the whole process smooth. He explained everything clearly and made sure I felt good about my choices. Great customer service and just an overall solid experience. Definitely appreciate the help!

My experience was top tier. I went today to have the insurance I purchased for my glasses honored and found that it expired 16 days ago. EXZANIEL was phenomenal at helping me sort my issue without the benefit of insurance and I was able to walk out of the store more than satisfied with the service provided. Exzaniel stood out as an employee who ensures the customer is satisfied upon departure. Speaking together, I found Exzaniel to also be a wonderful conversationalist. Nothing was awkward or forced. I also watched the interactions with others and the energy was awesome all the way around. Even with a particularly difficult issue. Top tier employee! I strongly reccomend promoting Exzaniel based on this experience!

They tell you to leave a positive review which is a major red flag... i definitely did not want to make any type of purchase here. long story short they talked us into this scam and the price of glasses is advertised as 79$ for 2 pairs which they need to update to 1200$ for 2 pairs no matter what your prescription is it'll be above this price. THATS NOT ALL though like I said these scam artists are not going to let you leave so they will start off at the top price and drop it down to more than 75% of the cost they started with. When online it is still way much cheaper for a better quality product and way more lenses to choose from. my lenses were 1600$ and after I told them I didn't wannna make any purchas with them they talked in private and came back to say 1200$ and after more time telling them I don't want there product they had to bring little short miss piggy to say that "this is the best price you'll ever find with the type of prescription you need" and then even brought the price down to 750$. I then said that I can definitely find them way cheaper online for 2 pairs of name brand lenses she than said that 405$ would be my final price!!! What type of scammers are these people. My grandpa is a veteran and they said they would even give him a veteran discount but they didn't even ask for any proof or to scan his vets card to claim the discount which would've brought the price down to around 360-380$. and remember folks they told me that even with insurance that the price is still very high and that it won't help they WANTED MY MONEY The same day an would definitely not let me leave without taking my elderly parents money from them. The sad part is that my grandpa believes in honest folk still are alive an that a doctor and manager won't lie to a WW2 veteran. but this lady definitely had no morals or integrity and would have let him pay 2000$ cash if I was not there to help them. Don't let any elderly people anywhere near these scammers and thieves and on top of that my mom went the next day and they charged her over 800$ after saying that the original price was 1600$ they obviously went down to 800$ to make you feel obligated to pay for their rip off scamming service and it was for the same prescription as mine that I purchased the day prior and also they were the cheapest lenses advertised an what they had available and after the MANAGER she scanned her card my mom wanted a refund and they said they weren't able to give her a refund even the manager would not let my mom get a refund saying that it was out of her range of things shes able to do so we are waiting for a call back from her boss and someone else higher up than miss piggy because she obviously just wanted my mom to open a new bank card because they didn't accept cash payments and also didn't accept any of the 5 other cards my mom has. my mom is still waiting 9 days later for a call back to get her refund that they don't want to give to her because she feels and KNOWS that they just rip people off and make you feel obligated to buy and pay for they're scam services. this place likes to take advantage of anyone and everyone with insurance and EVERYBODY who is middle and lower class they will suck you dry and not have one regret or any moral obligation towards or they won't feel sorry for overpriced services they offer you and they won't feel sorry for the lies this company give everyone. So please whoever is out there wanting to shop at this company DON'T they will scam you and make you feel inclined to spend money at there store. oh and on top of that my probably prescription pair of glasses make me see blurry the doctor they have on zoom face call showed me and let me see through multiple lenses and when I was talking to him I saw 100% clear through the glasses he said I would be getting and after they dropped the price over 1100$!! I'm sure they felt obligated to give me a prescription that was messed up just so that I would have to go back to get scammed some more at there store Anyone needing glasses DO NOT shop here.

On 2-27-26 at potranco rd location I had a genuinely great experience at Stanton Optical. The entire process felt easy and professional from start to finish. Nicole stood out in particular. She took her time, paid attention to detail, and helped me choose frames that actually complemented my face instead of just selling something quickly. You can tell when someone enjoys what they do, and that energy makes a difference. I appreciated the confidence, honesty, and the way she made the whole experience feel comfortable and natural. That kind of customer care is rare its what i call legendary!

Went to pick up my glasses, no one called me BTW I had to stop in. Right side seeing double, they told me to wear them for a week. Um, no too dangerous, I drive for work. When I didn't take them with me they marked them as delivered and said I abandoned them. Still waiting on second pair to arrive. Paid 1k and have no glasses. Refund was refused, said I had to get another exam with them. Yes J. The manager tried to change my mind but refused a refund at least until the second pair arrives. She was nice and polite but unhelpful. I just want my money back so I can find another provider. San Antonio Loop 410 location. Thanks for the update. Im not holding my breath.

My experience here at the Potranco Stanton optical was totally perfect! Chris (store manager) and Travis were awesome! They helped me with not only with my exams but gave me a very good discount and let me know exactly what I needed. Awesome customer service.. very recommended. I left a happy customer!

Loved going here! Exzanial was overall a great help with selecting my new pair of glasses. My one complaint would have to be that this other guy Chris or something sounded like he was very pushy with selling higher end stuff and not actually listening to what people needed. Will definitely come back during pay day to get my new pair of glasses, but only if I get that same great service from Exanial!

I had a great experience at Stanton Optical! Exzaniel was amazing--friendly, patient, and extremely helpful throughout the entire process. They took the time to explain everything clearly and made sure I felt comfortable and confident with my exam and choices. The service was quick, affordable, and stress-free, and I'm very happy with my glasses. I highly recommend Stanton Optical, especially if you get the chance to work with Exzaniel!