โญCustomer Reviews
4.5
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239 reviews on Google
Really good experience at the consultation and after care appointments for laser eye surgery. Mohammed was really really friendly and made me feel comfortable from the start. Both Mohammed and Faizah were very patient, handled all my questions and went the extra mile to get a suitable surgery appointment. Would 100% recommend them and Optical Express
I'd been keen on laser eye surgery for a while and was thrilled after a lovely, informative call that led to an appointment at your Manchester branch (7 St John St, M3 4DN).
Sadly, when I got a follow-up call from a man named Mohammed, the tone completely changed. He was rude, pushy, and used high-pressure sales tactics -- insisting I book and pay a deposit immediately or my eye test would expire.
I had no issue with the cost (around PS6-8k) and was ready to proceed, but his attitude completely ruined the experience. I'll now be booking with another company instead. Such a shame after such a promising start.
I attended Optical Express at St John Street in Manchester yesterday to have a review / consultation for lens replacement surgery. Mohammed and Lubna were friendly, welcoming, knowledgeable and explained all of my options and the accompanying procedures thoroughly and clearly. They were reassuring and never once pushy. I left having thoroughly enjoyed meeting them despite a battery of tests for suitability on their state-of-the-art equipment with a smile on my face. I am looking forward to my surgery in a few weeks. The price point was what I had been led to expect...and I even got a whopping 10% discount as a civil servant! Great experience, very professional,highly recommend.
I'd like to commend Optical Express St.John Street Manchester for their professional and ethical treatment of my case . I'm a retired health professional and I recognised that throughout their assessment of my case with detailed meticulous care they put my interests first at all times . There was no hint of a profit motive as they went about doing their best for me .
Mohammed and Lubna were excellent . As it happens I was advised that I was not quite suitable for treatment at this time, but I walked away safe in the knowledge they had done their best to find out if it was possible for surgery to help me ,and then had the good professional judgment to tell me truthfully that I should not have treatment at this time . I'm very happy to recommend them .
I am very pleased, I chose Optical Express for my lens replacement surgery. I am very pleased with my new vision and have had a great experience with them. I would highly recommend them.
This was the best decision I've made with life changing benefits. Helped by easy to pay offers. Glasses freedom with little ( short) inconvenience. Highly recommend.
Really happy with my Len's replacement at Optical Express. From the first appointment I was treated professionally and all staff were super friendly and polite. My treatment was amazing no pain or discomfort I can't fault it at all. Just wished I had done it years ago. No glasses or contacts needed again.
I have wore glasses from 6yrs old and contacts since 16yrs old.
My subscription was very high .
As a more difficult case I was refused treatment at two other clinics.
Optical Express sent me to a retinal specialist and only then offered me lense replacement surgery.
Staff were friendly and informative, and my surgeon was excellent and gave me full confidence throughout procedure.
I have had my final check up ,I have one level better that 20/20 vision .
And the freedom from glasses and contacts is incredible feeling.
Best decision I've ever made .
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[?]Frequently Asked Questions
Where is Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester located? +
Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester is at Suite 14B, Manchester One, 53 Portland St, Manchester M1 3LD, United Kingdom, Manchester, United Kingdom M1 3LD.
What services does Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester offer? +
Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester provides comprehensive eye care including services for this business. Call +44 800 023 2020 for specific service availability.
What are the opening hours of Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester? +
Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester is open 9 am-5:30 pm. Closed on: Sunday
Does Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester accept walk-in patients? +
Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester in Manchester accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester? +
Consultation fees vary by service at Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester. Basic eye exams typically start from $50 to $150 in Manchester, while specialized treatments and surgeries may cost more.
Is Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester equipped for emergency eye care? +
Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester
Optical Express has been providing eye care in the UK for over 35 years and has grown to 130 locations. We provide a full range of eye care solutions: from life-changing laser eye surgery to designer glasses, contact lenses and sunglasses. As the number one provider of laser eye surgery and private cataract treatment in the UK and Ireland, our focus is to provide our patients with their very best visual outcome and we have revolutionised the way that eye care is delivered. Our clinics offer state-of-the-art optical technology and we employ experienced optometrists and opticians. When was your last eye test? We recommend having your eyes tested by one of our expert optometrists every two years.
How to Get Help at Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester
To visit Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester in Manchester, call +44 800 023 2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Manchester?
Choosing a verified eye clinic like Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement, & Opticians: Manchester in Manchester ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.