📋 Eye Care Provider
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CONCEPT EYE OUTLET & Audiology
📍 110-112 Shields Rd, Byker, Newcastle upon Tyne NE6 1DS, United Kingdom
[x] Active Centre⭐ 3.9/5 (32 reviews)🕐 9 am-5 pm📞 +44 191 276 0242⏱️ 3 min read
CONCEPT EYE OUTLET & Audiology
Eye Care Provider
110-112 Shields Rd, Byker, Newcastle upon Tyne NE6 1DS, United Kingdom
Newcastle upon Tyne, United Kingdom NE6 1DS
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concepteyeoutlet.comOfficial Website
Area / Ward
Byker
PIN Code
NE6 1DS
Plus Code
XCG8+PX Newcastle upon Tyne, UKTimings
9 am-5 pm
Verified May 2026
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CONCEPT EYE OUTLET & Audiology
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⭐Customer Reviews
JD
★★★★★
All the staff are lovely, friendly & go out there way to help you. I have been to this clinic for years now and always the best service. Andrea is so lovely. Love my new glasses and the eye prescription always great. Couldn't thank them enough.
RF
★★★★★
I had my appointment with Andrea who was: lovely, welcoming and really helped me find the glasses I now have and love. In the past before coming to Tyne-dale Eye Clinic I tended not to wear my glasses because I didn't like the style and didn't find them comfortable. I wear them for work, driving and reading now. Thank you so much.
Robyn.
SK
★★★★★
Lovely staff ,I always carry a big smile after each visit ,either for my son or myself, they were very supportive and helpful for my teenage son in choosing his glasses and he so loves the frame he only take them out for bed.
Well done
JH
★★★★★
I can't understand all the negative comments but this was my first visit today and I only have good things to say. From the minute I stepped through the door Hannah greeted me with such professionalism and she kept me at ease with the first couple of tests. Then the test itself with the optician was extensive and well carried out. Then back to Hannah to take some more details then to choose the new glasses. The whole experience took an hour so wasn't rushed at all. Would recommend %
ED
★★★★★
Been attending Tynedale for years now and wouldn't go anywhere else.
With a warm, friendly welcome from Gwen Christine & Hannah, you're treated with courtesy & respect throughout your consultation. I had the pleasure of meeting a different optician this visit, Mr Simpson, who after finding a problem, he did what he needed to there and then to save me going back, which resulted in my routine appointment running over by well over an hour. However this did not pose a problem for the staff as they were intent on reaching a conclusion before I left that day.
I have just been to collect my glasses and as always I was met with a cheery greeting and a smile.
I have, and would strongly recommend.
Thank you all at Tynedale.
DS
★☆☆☆☆
The low reviews left, only confirms my experience here. As soon as I said I would like to escalate the matter the the local area team, which is like a body above opticians they kept saying I was rude. I was not rude in any way and all because I feel I have been definitley ripped off now as an explanation was not valid and I would definitely not be going into a store that lied about my character on the phone. I have paid for glasses that sit somewhere that puts the phone down and believe me I am not leaving it here as I feel something don't sound right to me.
MS
★★★★★
In conclusion, Concept Eye Clinic is a real find for anyone looking for top-notch eye care. They stand out in the industry thanks to a unique blend of highly qualified personnel, innovative technology, a patient-centered approach, and a dedication to safety. I had a fantastic experience with Concept Eye Clinic, and I heartily recommend them for all of your eye care requirements.
LF
★★☆☆☆
Just popped in today and wasn't very friendly shop.staff were not as nice as normal. Could not get any replacement frames to replace two pairs of Glasses. And would be nice to be greeted like the regular ladies........... am looking to go somewhere else even though I've been there since 2015.
📈Quick Comparison: Top Eye Clinics in Newcastle upon Tyne
| Name | Rating | Phone | Link |
|---|---|---|---|
| CONCEPT EYE OUTLET & Audiology Current | ⭐ 3.9 (32) | ✅ Yes | View Details |
| Vision Express Opticians - Newcastle | ⭐ 4.5 (711) | ✅ Yes | View Details |
| Vision Express Opticians at Tesco - Newcastle, Kingston Park | ⭐ 4.6 (506) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is CONCEPT EYE OUTLET & Audiology located? +
CONCEPT EYE OUTLET & Audiology is at 110-112 Shields Rd, Byker, Newcastle upon Tyne NE6 1DS, United Kingdom, Newcastle upon Tyne, United Kingdom NE6 1DS.
What services does CONCEPT EYE OUTLET & Audiology offer? +
CONCEPT EYE OUTLET & Audiology provides comprehensive eye care including services for this business. Call +44 191 276 0242 for specific service availability.
What are the opening hours of CONCEPT EYE OUTLET & Audiology? +
CONCEPT EYE OUTLET & Audiology is open 9 am-5 pm. Closed on: Monday, Sunday
Does CONCEPT EYE OUTLET & Audiology accept walk-in patients? +
CONCEPT EYE OUTLET & Audiology in Newcastle upon Tyne accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at CONCEPT EYE OUTLET & Audiology? +
Consultation fees vary by service at CONCEPT EYE OUTLET & Audiology. Basic eye exams typically start from $50 to $150 in Newcastle upon Tyne, while specialized treatments and surgeries may cost more.
Is CONCEPT EYE OUTLET & Audiology equipped for emergency eye care? +
CONCEPT EYE OUTLET & Audiology provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About CONCEPT EYE OUTLET & Audiology
Welcome to Concept Eye Outlet, the home of luxury designer eyewear at affordable prices. Situated in the heart of the North East, we offer frames to suit everyone -- from bold and adventurous to soft and elegant. We believe everyone should look and feel good in their glasses. If you're looking for an opticians or audiology service in Newcastle-upon-Tyne, get in touch with our team. We're happy to guide you through our comprehensive eye tests, hearing assessments, fitting of glasses, designer frames, and more. To book your appointment, please visit our website or contact our contact one of friendly team.
How to Get Help at CONCEPT EYE OUTLET & Audiology
To visit CONCEPT EYE OUTLET & Audiology in Newcastle upon Tyne, call +44 191 276 0242 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Newcastle upon Tyne?
Choosing a verified eye clinic like CONCEPT EYE OUTLET & Audiology in Newcastle upon Tyne ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | Closed |
| Tuesday | 9 am-5 pm |
| Wednesday | 9 am-5 pm |
| Thursday | 9 am-5 pm |
| Friday | 9 am-5 pm |
| Saturday | 9 am-4 pm |
| Sunday | Closed |
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📍Nearby Centres
390 m away
6.7 km away
4.0 km away
381 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJb91jtu1wfkgRe_FS8abXOBg
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJb91jtu1wfkgRe_FS8abXOBg