Mark English

The best optician I've ever been to! Mr English is an old school gent but also a witty ,funny intelligent man, the shop is comfortable,friendly, not a new face every visit, the reception are lovely and will even help you pick out spectacles if asked too ,large range of spectacles,NHS and designer ones,BUT the NHS ones are amazing too ,Mark does a proper eye test (not a stone left unturned) ,I've took my children here to have eye tests n he's great with them and explains what's happening and what will ,so they relax and feel at ease wouldn't go anywhere else and your glasses generally get back sharpish a few daysI have no problem or worries advising my family and friends to go there ,

Witnessed a member of staff from this practice being totally unprofessional, rude and confrontational to a family who had pulled into a parking space outside. They were getting dropped off for their opticians appt. Yes it says no parking but on a busy high street with limited places to pull in for 10 seconds it's not a big deal. Staff member already had a parking space but wanted her 'work space'. Needless to say the family decided to go elsewhere. As a witness it was incredibly uncomfortable. No need for such hostility!

I was experiencing eye problems and after contacting doctor I was advised to see an optician. I've been with Mark English for a number of years and have always had good service. I was given a next day appointment and I had a full eye test and was recommended ointment for an infection. Once again excellent service and advice I would fully recommend Mark. Very sociable and professional.

Hi I normally get good service here, but I thought the specs I got last time were flimsy and said so, there was very little plastic or strength to them . I haven't sat on them or stood on them. I literally picked them up to rinse them under the bathroom tap to clean them, they literally collapsed in my hand and have broke in half on the right frame. I'm an NHS patient. I think these were tacky and faulty. Went back to optition and he claimed they hadn't had any for ages. I felt I was made a liar of. They were the specs I had at my last prescription, so slightly peeved about it. However he said he took them to another optician so that my lens can be fitted in another set. So let's see if I have the same problem. Tbh I wasn't happy when I felt accused. So now opticians are giving poor people second class inferior frames and making us look like liars. I've rated the extra star because he made effort to replace them, he would of got the five had he not treat me as if I had lied. I'm actually a compulsive truth teller. So this has triggered me. Think I'm going to change my optician for this reason.

Excellent friendly optician, with good prices for glasses!

Very patient and good with my elderly dad