Newmedica Newcastle Eye Health Clinic & Surgical Centre

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn't hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn't need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn't expecting the improvements in my sight to be quite so good, so I'm pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

I had my first cataract surgery Feb 16th, all of the staff were so friendly, helpful and pleasant made me feel at ease from entering to leaving the clinic, procedure was painless and lot quicker than I expected. A huge thank you to you all.

I had my cataract surgery on 5 August and already have great improvement in my sight. Everything from start to finish was professional yet so friendly making me feel at ease. I can't praise the team highly enough especially Fiona who was with me throughout and even held my hand during surgery . Thanks to everyone, you're all worth your weight in gold

My visit for my first cataract procedure could not have been more pleasant. The excellent, friendly staff made me feel very comfortable and I observed them treating other visitors with kindness and courtesy. I am already experiencing much improved vision and am looking forward to having my second cataract replaced.

My experience from start to finish at Newmedica Newcastle was outstanding and painless for my first cataract surgery. All the staff are welcoming and friendly. I would particularly like to thank my surgeon Mr Ainsworth who is very knowledgeable, professional, caring and worked his magic on my cataract and astigmatism. He made me feel at ease and talked me through what he was doing in stages. Nurse Joanne who never left my side and held my hand during the procedure. Jack, team member who assisted. I am looking forward to getting my second cataract removed with Mr Ainsworth.

Absolutely first class care and provision by the Newcastle Clinic (Balliol) throughout each and every stage of my Cataract Treatment process.

I had both surgeries done for cataracts by Mr Shafiq at Newmedica Newcastle who made me feel at ease the whole way through, everyone there was also supportive and reassuring. I've had no issues during or after both surgeries and I would highly recommended this practice, overall outstanding, 5 Stars.

I had laser eye surgery and was abit nervous but the staff are so lovely that I couldnt help but be put at ease. They take the time to explain everything and answer and questions you may ask. I recommend this clinic to everyone who needs it.