West Valley Vision Care

Great place to have your vision checked. With that said, most businesses are built by the people that work there. When I was there, there were three Latina women working up front. I was greeted in English but as I sat there after being checked in their conversation went from English to Spanish. I do not speak Spanish so I can only assume they were speaking about me as they didn't want me to know what they were talking about. I think this was rude behavior as I am Caucasian and feel like this was a prime example of discrimination. As for the rest of my time there it was great. The doctor was very nice and seemed to know what he was talking about. If you do not speak Spanish, in conclusion, I recommend either knowing these women will talk about you in Spanish and that your eyes will be take care of OR find a different location where the front desk staff is compassionate. 3 stars.

I do not recommend this place, front desk staff is horrible, rude Nd disrespectful. As for the doctor it took him 3 tries to get me the correct prescription for my contacts because every time I would get contacts I would see blurry. I mean every one gets a different experience but mine was not good. I regret going here and giving out my money for free.

These folks are beyond awesome ! I had only been able to use them one time, for both my children, not only did the glasses come they were absolutely gorgeous, they showed up quickly, and the people there are so friendly and helpful to make sure everything fits perfect. I recommend these people 100%.

The ladies working in the customer service department as receptionist are extremely rude. Instead of them redirecting customers in a polite manner. They tend to laugh on the line and mock the customer. Speaking directly about a female named Mia and whoever she worked with this past Thursday. Please save yourself the time of having a bad day. Just go to another eye place, there is literally one less than 5 mins from this exact location. The people working there are lovely people. They will not make you feel embarrassed for asking a question or confusing their location with the one nearby.

Recently purchased new glasses from this place and got contacts for the first time ever! They walked me through how to put the contacts in my eyes and were so patient with me. I was very pleased with my experience with them and the front desk girls were so nice. :) Definitely will be back!

I recently had my eye exam done here and it was an exceptional experience from start to finish. The staff is very friendly and welcoming. I would highly recommend this place to anyone in need of eye care.

This place is awesome! I have been going here for years and the staff is great. Sucks people really feel the need to leave a review because their brain doesn't comprehend another language and clearly genuinely felt like their life was important enough for someone else to talk about them in front of them. I'm pretty sure that wasn't the case but their ignorance truly shows through their review. My family feels so comfortable coming here. Will forever keep going here. I have referred everyone I know here. Side note, duo lingo may be of assistance to help the other reviewers ego

I came here to buy glasses with a prescription I was given by my doctor from another place. I decided to spend a couple hundred more on a pair I absolutely loved here. After waiting two weeks for the glasses to come in and after I picked them up- I noticed that the glasses they gave me to take home had the same big scratch on it as the demo glasses I had tried on in the store. I took them back in and asked the front desk attendants if these were the demo glasses everyone else tries on in the store and they were. But the excuse was that "the lenses rotate constantly" and received a lot of attitude from the older woman working the desk when I asked if we could order a new pair. If you think you are getting new glasses ordered, you are not.