⭐Customer Reviews
4.5
★★★★☆
41 reviews on Google
So far my experience has been awesome! My doctor is super knowledgeable and I really liked the education he gave me about my eyes. Looking forward to coming back to get new glasses!
I had the pleasure of visiting Visual Health Doctors of Optometry- Falls Church recently, and I just have to take a moment to recognize how wonderful Natalia, the receptionist, is. From the moment I walked through the door, she greeted me with such warmth and professionalism that it instantly made me feel at ease.
Natalia was incredibly efficient and organized, managing appointments with ease while making sure each patient felt attended to. She answered all my questions about insurance, scheduling, and the office's services with patience and a smile. It's rare to find someone who balances friendliness with professionalism so well!
What truly stood out was how genuinely caring she was. She took the time to make sure I was comfortable and well-informed throughout my visit. Her attention to detail is unmatched, and she handles everything from check-in to check-out with such grace.
Thank you, Natalia, for making what could have been a stressful experience feel like a breeze. You truly elevate the entire experience at the clinic, and it's clear you're an invaluable part of the team!
I just spent 40 minutes at this provider, 30 minutes past my appointment time and hadn't been seen by anyone. When I finally asked when I would be seen, they informed they were still looking for my insurance (which I provided both when I made the appointment online and upon arrival).
At this point, I had no more patience with the lack of communication and not being seen, so I told them nevermind there are other providers and left.
I had been going here for years, but something changed, all new people in the office and zero customer service given. I won't be going back, there are too many other options for optometrists in the area.
I had an excellent experience at Visual Health! The doctor was professional, thorough, and made me feel completely at ease during my visit. I especially want to give a shoutout to Natalia at the front desk, she went above and beyond to help me with my insurance issues and handled everything with such a calm, friendly demeanor. Her kindness and patience really helped me feel less stressed and made the whole visit so much smoother. I highly recommend this practice to anyone looking for exceptional care and a truly welcoming team!
Fantastic experience! I took my son for his first eye exam, so I wasn't sure what to expect, but Dr. Valera gave one of the most detailed and caring checkups we've ever had. Mo was incredibly welcoming and attentive, and the whole process--from booking to using our insurance--was smooth and easy. Highly recommend this place!
Came here to have a normal checkup and my visit was pleasant and very informative. I found out more about my prescriptions and what will help me. The front desk lady was really nice and helpful and made my experience more pleasant , overall the front desk lady was the highlight of the visit ... I think her name was Natalia.
If you're looking for top-notch eye care with a team that truly cares, this is the place to go. Huge thanks to everyone, and especially to Natalia, for making this such a standout experience. I'll definitely be recommending this office to all my friends and family! As someone who has been looking for an optometrist office for the longest time, I'm so glad I found this one! Super accommodating and the staff is always attentive.
Total rip off. After calling twice to confirm that only a copay was needed for an exam for contacts and glasses and providing insurance information they then said my visit only covered glasses. Then they deflected blame to insurance when they didn't properly look it up. Then it gets better. before the exam they say it's $25 but at the end of the visit add an extra $39 for pictures that I didn't ask for.
Do not go to this place they are deceptive to make a buck and I've never had this type of experience at an eye doctor in my lifetime.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Visual Health Doctors of Optometry - Falls Church located? +
Visual Health Doctors of Optometry - Falls Church is at 701 W Broad St, Falls Church, VA 22046, United States, Falls Church, Virginia 22046.
What services does Visual Health Doctors of Optometry - Falls Church offer? +
Visual Health Doctors of Optometry - Falls Church provides comprehensive eye care including services for this business. Call +1 703-237-6500 for specific service availability.
What are the opening hours of Visual Health Doctors of Optometry - Falls Church? +
Visual Health Doctors of Optometry - Falls Church is open 9 am-6 pm. Closed on: Saturday, Sunday
Does Visual Health Doctors of Optometry - Falls Church accept walk-in patients? +
Visual Health Doctors of Optometry - Falls Church in Falls Church accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visual Health Doctors of Optometry - Falls Church? +
Consultation fees vary by service at Visual Health Doctors of Optometry - Falls Church. Basic eye exams typically start from $50 to $150 in Falls Church, while specialized treatments and surgeries may cost more.
Is Visual Health Doctors of Optometry - Falls Church equipped for emergency eye care? +
Visual Health Doctors of Optometry - Falls Church provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Visual Health Doctors of Optometry - Falls Church
Dear Friend, With the latest technology in our offices, superior Doctors and eyewear specialists, as well as the latest designer names in frames, it is an exciting time to get an eye exam, eyeglasses, and contact lenses. I am thrilled to join you on the journey to your healthiest vision. My team and I strive to make your optometric experience comfortable and fun from the first moment you walk through our door. If you are looking for an optometrist in Falls Church, VA you've come to the right place at Visual Health Doctors of Optometry-Falls Church! Whether you are interested in eyeglasses or contact lenses you can count on us to provide individualized care to meet your lifestyle needs. Thanks, Dr's Mehta and Chhitwal
How to Get Help at Visual Health Doctors of Optometry - Falls Church
To visit Visual Health Doctors of Optometry - Falls Church in Falls Church, call +1 703-237-6500 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Falls Church?
Choosing a verified eye clinic like Visual Health Doctors of Optometry - Falls Church in Falls Church ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.