Mid-Atlantic Eyecare (Advanced Vision Institute)

Dr. Davis provided excellent care with his evaluation of my eye for injury after a bad fall. Dr. Davis's evaluation was thorough ! Explanations were provided, directions established should there be a lapse in the healing of the area around my eye, clarification was made where requested and a follow up appointment to assure that the eye recovery is complete. It is tough for providers to deal with the time constraints demanded by the current structure of medical insurance companies. I was seen by Dr. Davis one week following a fall down half a flight of stairs which left my face considerably swollen, seriously bruised and with concern that my right eye may have sustained injury as that was the area that took the brunt of my fall. The provider accepted my medicare advantage health plan from out-of-state which in itself was miraculous. When I did contact Mid Atlantic Eye Care for an appointment they worked me into the schedule immediately that day !! I went into the appointment with the understanding that in order for a provider to accept health plans like mine it requires a lot of work on the providers part. Therefore the current day protocol of time efficiency is an absolute. At intake I was asked to respond with < Yes > or < No> The nurse expressed concern that although she was pulled away to assist a staff member for what was likely less than a minute that she did not want me to think she was comfortable getting pulled out and particularly misrepresent her heartfelt desire that the patient be treated with respect and utmost care. That was refreshing !! The usual eye dilation and imaging were handled well by staff before I was called back to be seen by the doctor. Mid Atlantic Eye Care operated like a well oiled engine ~ near flawless. Right down to the receptionists at the entrance and check out. Upon checking out I realized that I had one remaining question. The check out staff member said "no problem." The staff notated my question, stated that question would be directed to the doctor and I would receive a phone call. That phone call was received and promptly. I cannot express the extent of my appreciation for the care I was provided !!

So i got to appt. way early. So I waited...sat there 1.5 hour waiting got aggravated at wait time. My own fault.i was rude to asst. She did not deserve my attitude. Very sorry I didnt act so nice. I apologized several through visit. No excuse for me. Staff is always nice and polite.

Dr. Guth and staff were amazing with my very active 5 year old. She was able to keep his attention the entire time. She talked to him directly and let him know what she was doing so he felt involved with the whole process. We didn't feel rushed, and I left feeling like I had all of the information I needed. Can't say enough good things about the whole practice!

I always feel comfortable with all the procedures because of the care each person in the office exhibits. Everyone explains and answers all facets of the visit. That makes me feel at ease from the moment I walk in to the nurse escorting me to the desk where I finish my visit. Thank you to all involved in making a possible stressful visit so calming and complete.

I have been seen by several eye doctors for the last 18 years and this was my 1st time being seen by Mid Atlantic Eyecare. All the staff were great, but I was extremely impressed by the eye dr that saw me, Kelsey Guth. She was very kind, knowledgeable, and thorough. No eye doctor has ever explained so much to me and it was clear she cares for her clients.

I only had to have an injury to my eye checked for healing progress. Waiting room was extremely crowded but it finally cleared. I was last to be helped but all were very pleasant. The receptionist was doing work for two. Still very pleasant. Maybe she could use some help!

The people were very pleasant the young man that that worked with me yesterday very very nice soft spoken, very knowledgeable on everything that he was letting me know about my eyes. The doctor was also nice and quite handsome. Looking forward to seeing you guys in a year, I hope the young guy that was helping me He should go to school to be a ophthalmologist. He is very good and knowledgeable about his job.

I was very pleased with my visit yesterday. Everyone moved like a well run clock. The waiting area had 12 patients in addition to myself. I just really appreciate all personnel, doctors, and technicians. I hope everyone has a safe and happy Thanksgiving and Xmas. Thank you.