Eye Consultants of Northern Virginia PC

Everyone there is extremely friendly and helpful! Very organized and efficient practice! Dr Ailani is wonderful... very thorough, patient, kind, and knowledgeable. He takes the time to listen attentively to the patient and address all patient questions/concerns and does not make the patient feel rushed. Highly recommended this practice and Dr Ailani!

I am a long-time patient of ECNV and recently had cataract surgery with Dr. Ailani. He did an amazing job, and I am grateful to now have excellent vision. Dr.Ailani is familiar with the latest treatments, technology and lens choices for this surgery. I am glad to have had this surgery and happy with my lens choice. The world now looks much brighter.

The two Doctors we have seen for our son have been great but the new policy changes recently have resulted in us no longer planning to return. We went in last week for our sons follow up and had a refractive service preformed. When we arrived, they informed us that 1. We needed a credit card on file now (though our insurance covers everything since it is a Tricare Referral) 2. We had to pay a $39 copay (even though they end up refunding them due to insurance covering everything) 3. If he needed an updated prescription, then we would need to pay $60 to have it released as they do not bill insurance for this. We have been here for 4 years and have never needed to pay for his prescription and according to the FTC if you charge for a refractive service you are required to immediately release the prescription (either printed or electronically) to us. I looked at the EOB from Tricare for the charges billed and in fact the refractive service fee was billed to insurance. Our son's prescription did not change and expires late this year, so we thankfully did not need an update printed but legally it's not allowed to withhold a prescription. We then asked for a copy of our son's medical record to which they said there would be a $15 fee for. Tricare informed us that it is not allowed so we did not pay for this or get a copy of his record. Just printed all his appointment notes from the patient portal.

I've been going to ECNV for a few years and have generally been happy with the service. Very well organized and friendly staff. The amount of time I spend at my appointments is usually very reasonable. Just occasionally I spend extra time when it happens to be busy, but that is common in medical facilities. I certainly recommend this practice.

I want to thank Dr. Ailani, from Eye Consultants of Northern Virginia, as he took great care of my eyes during recent eye surgery. He is a wonderful doctor, highly professional, dedicated and competent, and a caring human being. I am very pleased with the outcome of the surgery, which took care of the problems that were seriously impacting my vision. Furthermore, I can see well without the use of eyeglasses. Thank you Dr. Ailani!

Called to make an appt after an ER visit, the gentleman that took my call was extremely unfriendly and then he offered me an appt for Jan 23rd, it's Nov 3rd. So out of 10 providers you're telling me that not one has emergency appts available. To offer a patient having an urgent issue an appt over 2 months later is completely insane and poor practice! I would have taken it better if he had said right up front that you all don't offer emergency appts instead of placing me on hold to search for an appt over 2 months away, do better!!!

Eye Consultants of Northern VA in Woodbridge is five stars all around! Excellent service, team members, facility and Dr. Van Looveren was fantastic. They really know how to treat you well, with kindness, give you clear instructions, the ease of going from one test to the next is super easy, you can ask all the questions and the facility is truly comfortable. This was the best appointment I have had in over 15 years and I left knowing why I was there, next steps and feeling great!

The staff is friendly and they move well for a very busy office. Dr. Van Looveren was great. She answered all of my questions and explained the process during the visit.