Renton Vision Clinic

Amazing vision and eye exam! I was a little concerned by previous reviews going in, but I went in with a neutral stance. I remember someone telling me that people are more likely to complain about a bad experience than compliment a good one. I was seen first by Eileen who did my testing, the dreaded puff test, colorblind check and retina scan. She was kind, patient, and that part flowed really well, she asked about my medical history and any problems that I might have had with my vision currently. 5 stars for Eileen for laughing at my 'dad jokes' that I'm sure she hears every day, lol. Dr. Ma's exam was next. VERY thorough, unrushed, and detailed. She answered all my questions was very supportive when I freaked out over the word "bifocal" then delicately switched to "progressive ". She went over all my results gave her recommendations and even made suggestions on getting a second pair of glasses for work (on the computer) so I don't get neck strain adjusting my head for the "progressive " lenses. I felt so comfortable after this visit I recommended them to my husband and daughter. Also, shout out to the front desk person, sorry I didn't catch her name. But she was efficient in helping 3 of us at the same time with kindness and a genuine smile.

Have been a patient here for many years. Always receive outstanding treatment and great doctors here. Highly Recommend Dr.Javaheri very knowledgeable and gives thorough exams. She's patient and has time to answer questions about your care.

Dr. Javaheri is very knowledgeable and attentive. She takes great care of her patients and spent a good amount of time to discuss my case and concerns with clear recommendations on what to do next. I highly recommend her and this clinic!

Horrible experience with charges. They charged me, as well as my insurance. I found out through my insurance statement!! These people are crooks! Also gave me a wrong prescription for my glasses. I had trouble seeing and went to get a second opinion which was completely different!! Be sure to double check your fees/charges!!! They overcharged me $365!!

While the doctors here are excellent and provide top-notch care, the front office and support staff leave much to be desired. Getting anyone to answer the phone is nearly impossible, it super annoying when all you want to do is confirm your appointment time. I recently tried to order a pair of frames, and the staff member assisting me quoted nearly $500. The experience felt rushed and dismissive, with little effort to help me understand my options or work within my budget. It's disappointing that such skilled doctors are paired with such unprofessional and unhelpful administrative support. The quality of the medical care is unfortunately overshadowed by poor customer service.

Most amazing experience at Renton Vision Clinic today. Staff was knowledgeable and very conscientious about answering my questions. And they have awesome frames. 5 stars from me.

It is always a pleasure to go to the Renton clinic. They are always super nice and keep me on time by sending helpful emails and texts. Thanks to everyone there!

I have been taking my grandmother here for a couple of years now, and she's been coming here before I started taking her as well. She always has great things to say about this place and the staff, and they are always so patient and pleasant with her, which is especially nice since english is not her first language. I came for my own exam finally, after not having my prescription updated in years and the staff is so friendly. Dr. Li is very concise and informative, and her assistant Eileen is very sweet and helpful as well. Great place to go for an eye exam!