Renton Vision Source

Dr. Alison Jensen was very professional and a joy to be around. She's quick but efficient, holds great conversation and informative. My appointment was easy breezy and I am happy to have her as my eye doctor moving forward. The entire clinical staff was helpful and kind. They answered any questions I had about my benefits and timely I went before work and everything went as planned. I highly recommend!

I've been a patient of Dr. Jensen's for well over 10 years. He and his staff are outstanding. Dr. Jensen is thorough in his examination and explanation of his findings. He truly cares about his patients' well being. I highly recommend him and his office for eye care.

This was my first eye appointment in many years and I was nervous. The staff and Dr Paul Jensen were all very kind and patient with me - listening to my questions and concerns. He walked me through the process of the exam and explained what he was seeing and his through process as we determined our next steps. I look forward to continue working with him and returning to Renton Vision Source for my next appointment.

I went to Renton Vision Source to get lenses for a pair of frames I already had. I asked the optician if it was possible to add nose pads on the frames, she just stared at me and shook her head. She almost looked annoyed to do her job?? I was kind of taken aback by her attitude. The optician proceeded to say "you have no bridge at all" in a rude manner almost insulting my looks. The doctor owners, the father and daughter duo, must train their staff better to be more culturally sensitive when working with Southeast Asian patients and not insult our racial features. Is the Optician racist? This was the only takeaway I had walking away from this experience. Not to mention the awkward front desk situation. They have two front desk people, when you are talking to one, the other front desk person just stare at you the whole time. I felt so insulted and racially profiled that I asked my husband to call and cancel my lenses with them. Also, how are lenses $240 after insurance?!!! On glasses USA you can get at least three pairs including lenses for that price.

I had an incredibly positive experience with Renton Vision Source, which began with making my appointment over the phone and continued through all stages of my appointment and selecting glasses. Making the appointment was very easy, and I appreciated being sent the forms in advance to complete before my appointment time. When I arrived, explaining my printer had not been working, the person at the front desk was extremely kind and understanding and had no problem with my emailing the forms back so they could print them (I apologize for not remembering her name--I am terrible at names). The appointment started a few minutes early (which was great), and Dr. Alison Jensen was wonderful. She was kind, thorough, attentive, and really personable. She answered all of my questions, and was happy to show me all of the images of my eyes and explain what each element meant (which I loved). She also talked me through my lifestyle and concerns I had about my vision, provided all my options, and made her personal recommendation for how I proceed. I really appreciated all the thoughtful care and how she provided realistic options for me. When my appointment was over, she walked me up front and I was greeted by a second person who asked me if I'd like to look at frames on my own, with assistance, or if I'd like to take my prescription home and shop elsewhere. I really appreciated all the options, and opted to have her assist me in selecting glasses. Their available selection of both glasses and sunglasses is excellent. She asked me thoughtful questions about my preferences, talked me through common concerns and feedback about different frames, and provided her recommendations without pushing me in any direction. I ended up selecting frames there and then she walked me through each pricing point, the fees involved, and all my options. She even made sure to let me know which aspects I did or didn't need (such as anti-glare, transitional lenses, or a higher-quality lens for the glasses--I only got one of those three things after consultation) (I apologize for not remembering her name either--I really wish I did for everyone there). Overall, the experience was so stress-free, transparent, and personal. I felt very seen and well taken care of by everyone there, and highly recommend them.

I'm a newer patient here after spending the past few years trying a few different eye doctors. I've really appreciated how thorough Dr Alison is - really went above and beyond to ensure my prescription was exactly right since my last one with another doctor felt off. I've been wanting an alternative to glasses and decided to give contacts another try after discussing all the options. I definitely struggled with them for a while and appreciated never feeling rushed and the willingness to seemingly try every lens available to get the right results.

I am visiting friends in Renton and I had a contact lense emergency. The folks here really saved the day! They were so incredibly friendly and helpful. They got me set up with some new lenses within minutes. Thank you Renton Vision Source!

Dr. Paul Jensen is a gem. I first came here when I lived in Renton and now happily drive an hour to come back. The office uses modern technology that makes the exam more comfortable (no scary puffs of air and at least in my case he was able to view my rental health without dilation). I liked that Dr. Jensen answered my questions by citing recent research studies and did an extra check for a certain type of glaucoma prevalent in my particular demographic. I feel very confident that my eye health is in good hands here!