Tacoma Eye at Westgate

It's always a pleasure to visit Dr. Meers and his team at Tacoma Eye! They are professional, friendly, and use the most cutting edge technologies to make sure my eyes are healthy. I have an artificial eye on one side, so it's especially important to take care of the one good eye I have. Dr. Meers spends extra time and attention on my eye and even inspects my implant, to make sure there's not a problem. (He didn't do the implant, so technically not his responsibility) A++ from me. Can't recommend Tacoma Eye at Westgate enough!

Friendly staff. Tried making appointments with a couple other eye doctors before this one and it was all just automated with no connection whatsoever. Nice to speak to a human being with great customer service. Call me old fashioned.

* Shavon did my intake, retinal photos, and eye pressure testing. She was great. * Dr. Meers performed my exam. He was great. * Olivia helped me select eyeglasses frames. She was great. * The gentleman working the front desk was also great. Everyone was very helpful, nice, and seemed knowledgeable. Then negative: The glasses options were quite expensive. I expect a markup when purchasing from within an eye doctor's office, but this mark up seemed higher than what I saw at my previous eye doctor. Other than the pricing, everything else was BETTER here than at the last eye doctor I went to. Tacoma eye felt much cleaner, more professional, and overall better.

This was our first time visiting Tacoma Eye as our previous optometrist retired, our daughter recommended them as she and our grandson go there! The staff is genuinely friendly, helpful and caring to your needs. Dr. Meers is very engaging and community driven. We look forward to Tacoma Eye taking care of our vision needs for a long time!

Going to Tacoma Eye was a very unprofessional experience. I booked my appointment online for a certain day and time and then received an email confirmation with a completely different day and time than what I had picked and that did not work at all with my schedule. I called the office to inform them of this error on their end and was told to disregard it. I then got an email with my correct day and time. Weeks later I went in for my appointment, it was clear to me that nobody in this office updated that information, as the front desk employee asked me about having a second appointment with the same incorrect date and time that I never booked. I again clarified this issue was an error on their end. Even though my appointment was at 11am, and I booked weeks in advance, I was in the waiting room until 11:55am and could hear the doctor laughing in the back with the same person he had been seeing for the entire last hour. The incompetence to book a simple appointment and the complete disregard for the value of my time was super unprofessional. I do not recommend this place and I will not be going back.

I can't begin to describe how pleased I am. Time was taken to educate me. I was treated as a person not just another appointment to get through. I left feeling cared about from walking in to walking out.

The front staff is very friendly and scheduling is made easy, with text and phone reminders. I do however feel like I overpaid for my glasses. I did debate going to Costco to shop around but I was already there and really liked the selected lenses I chose, plus they answered all of my questions. $600 later for new glasses... It's for my birthday so my husband and I just went for it. I am excited to get them. They have all the options I wanted- blue filter, transition lenses, and Dr. Meers recommended a special coating to make the lenses more durable which I appreciate. They did try and sell me on a subscription plan for supplements to strengthen my right eye I guess? But I cannot afford $112 every 3 months, that seemed wild. I unfortunately feel like I somewhat offended Dr. Meers when I asked a clarifying question as he spent like 10 minutes trying to defend himself. I felt a little on guard as the words he chose made me feel as though I was in the wrong. By the end of it I understand he was just trying to explain so we were all on the same page. Overall I wouldn't mind coming back to keep my prescription up to date.

At vision by design- north america's leading myopia control meeting! So inspiring to see Dr. Meers team investing in training to bring top- notch myopia care to their community. "