Bay View Eye Care Center

Dr. Dally was very professional he Answered all my questions very clearly so that I would understand. I got complete eye exam. Dr Dally taught me how to care for my dry eye condition, he recommended a comprehensive treatment. Priscilla was wonderful when it came to picking out new frames. She explained to me all the different options. She picked out half a dozen or more that I could look over. She explained to me thoroughly all the different pricing options and found me a very nice set of frames and a value for my budget. Priscilla was very pleasant, friendly and so easy to get along with. I highly recommend Bayview to my friends and anybody that needs an optometrist Thank you, Doctor Dally And thank you, Priscilla.

I've been a patient at Bay View for ~3 years. After a disappointing experience purchasing contacts through the office, I will be taking my business elsewhere. During my last appointment, Dr. Mahajerani kept pushing a different contact lens for me. I had explained before that I didn't like daily contacts, but the benefits of UV protection and blue light blocking made me reconsider--especially after she continued pushing a $400 rebate. I came back a week later after testing the contacts and decided to move forward with the purchase. Dr. Mahajerani again repeated the $400 rebate. Another person in the office reiterated the $400 rebate for this purchase. As I was placing the order, it was finally explained that this was an after-purchase rebate I would need to submit for. (Fine, but I would have appreciated that clarity upfront given the steep price tag of $1,075.) Unfortunately, the staff member ordered the wrong Rx. I received 8 boxes for one eye, instead of 4 for each. I called the office and was told they could only deliver the correct 4 boxes to their office--not to my home--and I would need to personally come in to do the exchange. The office is a 20 minute walk from my office; I don't drive to work. It was frustrating, but that was the only option I had to get my correct Rx. When I went in a week later to do the exchange, I was told they put an extra sample in my box for the trouble. The problem was, they again gave me the wrong Rx. I didn't notice until I got home. I had 10 extra contacts for one eye, rather than 5 for each. It wasn't worth it to go back again to make a swap. I was also told when I ordered the contacts that they would email me a code for the rebate. I never received the code. I had to follow up with the office and someone sent me the file with the rebate code. There was a $300 automatic rebate with a $100 additional rebate through the code. However, went I went to claim my rebate, the website said my code wasn't valid. I followed up with the office and was told the $100 code did not apply to the contacts I ordered. I am frustrated because everyone in the office kept repeating the $400 rebate. It's the end of the year; this isn't a new rebate. Surely staff should have understood what was/was not eligible. Either it was a careless oversight by multiple people in the office, or intentionally misleading to sell more of a particular brand of contact. Given the pushiness to switch, the incorrect order, inflexibility of doing an exchange, the incorrect sample, not sending the rebate code, and pushing a code that wasn't even valid for the product I purchased, I'm quite disappointed in my experience.

Dr David Dally and his staff are always professional and helpful . I have been a patient here for over 5 years - service and attention has always been consistent. Everyone is so friendly . The Saturday appointments have also been really convenient for me as well . This is an overall wonderful office .

The doctor is amazing. Everything was smooth, right from scheduling an appointment to the eye test. We got eye tested and got the prescription for glasses and contacts. We didn't buy glasses here although I could see the place also offers them. Doctor also gave sample contacts. Initially I was hesitant to make appointment but after our appointment, I would highly recommend the place. Another thing I would like to highlight is doctors punctuality. We had 8am we were there by 7:45am and everything went smoothly without any delay. Highly recommend.

Dr. David Dally is an excellent optometrist. I trust his expertise. Our entire family has seen Dr. Dally and we feel confident and cared for. We also appreciate his care with our school aged child in being a to recognize her needs. Thank you so much!

Our whole family has been going to Bay View since opening. I couldn't think of going anywhere else. Professional, respectful, considerate and understanding.

I went there for an eye exam. I think the personal preference of the ophthalmologist is very strong. He gave both me and my friend much higher prescription than we had in another eye care center. This is fine I guess I tried to order contacts Lens from theirs. I have a contact lens special insurance plan. However apparently the staff in the eye care center is not very familiar with those special insurance plan and fail to provide me the order I wanted to place. I have to place the order myself in the end. Overall my experience with them is not very satisfactory. The service is very Okish

I am always happy either DR dally. And all other officers employees.