📋 Eye Care Provider
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Retinal Diagnostic Center
📍 3395 S Bascom Ave, Campbell, CA 95008, United States
[x] Active Centre⭐ 3.2/5 (19 reviews)🕐 8 am-5 pm📞 +1 408-559-0666⏱️ 3 min read
Retinal Diagnostic Center
Eye Care Provider
3395 S Bascom Ave, Campbell, CA 95008, United States
Campbell, California 95008
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www.retinaldiagnostic.comOfficial Website
PIN Code
95008
Plus Code
7374+HH Campbell, California, USATimings
8 am-5 pm
Verified May 2026
Digital Business Card
Retinal Diagnostic Center
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⭐Customer Reviews
AP
★★★★★
review from my first visit.
I suggest ignoring the reviews complaining about waiting, that's typical in America's health system. They told me to expect a two hour visit and that's what happened 9:30 - 11:30 to do all the imaging/testing and talking to Dr.
Front desk: pleasantly greeted and guided through everything, even answered questions my relative had about their own problems.
Technicians: good people skills, very patient and detailed about what they are doing and guides you through each machine and what it does.
Doctor: I met with Dr. Howard Chen, he is very direct, facts based, and realistic about explaining my condition, and how to treat it, whether or not treatment is needed, and if I should do the treatment at various severity levels.
Reccomend you bring your own sunglasses, they can only provide a disposable one ( similar to paper ones for watching the eclipse ).
T
★☆☆☆☆
I waited 30 minutes past my scheduled appointment without any explanation or update. When I asked the front desk for clarification, they were unable to provide a reasonable answer or an estimated wait time. Given the lack of communication and transparency, I chose to cancel my appointment and will be seeking care elsewhere.
S
★☆☆☆☆
appointment at 3 - at 3:30 I inquired as to how long more as I was paying a driver due to eye dilation. They weee running late coz the Dr was late from surgery. No idea how long it was going to be. I get that things can run late but call the patients so they can make adjust. I had to leave and make another appointment but when I went outside other customers said this was typical and they would not recommend - I should have read reviews!
SS
★☆☆☆☆
Very consistent performer, you will always waited for hours before get treatment. The only spot light is the technicians are well trained. Front desk staffs are about average. There is one time, I came for an early morning appointment only to know the doctor is out of office on the spot but I even received an appt reminder email 24 hours prior to my appointment. The dr does not always answer your question, he makes you feel like you are talking to a wall. At least we know the retina specialist is hard to come by if they are still in business.
KL
★★★★★
I have seen my doctor here for months. I receive an injection every 6 weeks. The staff and doctor have been wonderful. I have to have numerous tests and pictures taken of my eyes before each injection. These take time, but are done with care. People who complain about waiting are usually complaining about most things in their life. I couldn't be happier with my care.
AH
★☆☆☆☆
The main issue with this medical practice is the wait time. The doctor that performed the procedure, Dr. He, is very knowledgeable and confident in her practice. However, each time we come to the clinic the wait is at LEAST two hours long. They have an issue of over scheduling and have no regard to people's time. Our appointment is scheduled for 2 pm and we don't see the doctor until after 4:30 pm. It's very unprofessional and inexcusable to have patients and their families spend all day here for a follow up appointment. There is NO patient centered care here. At the very first appointment we had, we received a lot of eye rolls, attitude, and passive aggressiveness because we were asking a lot of questions. It's as if as soon as they enter the room they have a time limit so don't you dare ask questions because you're taking too much of their time.
E"
★☆☆☆☆
The front and billing department are extremely unprofessional for not letting me know whether or not I may owe them $ at my appointments until after the fact. When I confronted them about it turns out the front and billing department don't work together! So if you have any insurance questions, the front will not know- only their manager. Also Beverly from the billing department hung up on me mid-conversation! I may have liked Dr. Chow and his service, but I am extremely dissatisfied with customer services. Find somewhere else that will treat you better than this.
DW
★★★★★
I had read the negative reviews on the staff and wait times, so I was prepared for a long wait.
From the moment I was able to make an appointment I was treated with utmost respect, the amount of tests they performed were done quickly and by highly trained and personable staff, and the doctor ( Dr D.) was fantastic GREAT EXPERIENCE!!!!!
📈Quick Comparison: Top Eye Clinics in Campbell
| Name | Rating | Phone | Link |
|---|---|---|---|
| Retinal Diagnostic Center Current | ⭐ 3.2 (19) | ✅ Yes | View Details |
| Dr. Fred Slater, Optometrist | ⭐ 4.9 (610) | ✅ Yes | View Details |
| Animal Eye Specialists | ⭐ 4.5 (131) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Retinal Diagnostic Center located? +
Retinal Diagnostic Center is at 3395 S Bascom Ave, Campbell, CA 95008, United States, Campbell, California 95008.
What services does Retinal Diagnostic Center offer? +
Retinal Diagnostic Center provides comprehensive eye care including services for this business. Call +1 408-559-0666 for specific service availability.
What are the opening hours of Retinal Diagnostic Center? +
Retinal Diagnostic Center is open 8 am-5 pm. Closed on: Saturday, Sunday
Does Retinal Diagnostic Center accept walk-in patients? +
Retinal Diagnostic Center in Campbell accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Retinal Diagnostic Center? +
Consultation fees vary by service at Retinal Diagnostic Center. Basic eye exams typically start from $50 to $150 in Campbell, while specialized treatments and surgeries may cost more.
Is Retinal Diagnostic Center equipped for emergency eye care? +
Retinal Diagnostic Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Retinal Diagnostic Center
Retinal Diagnostic Center was founded in 1980 as a retina specialist center devoted to the care and treatment of patients. Our physicians are board certified in Ophthalmology with advanced fellowship training in diseases and surgery of the retina and the vitreous. Our doctors diagnose and treat all vitreo-retinal conditions using the newest techniques and state-of-the-art equipment. Conditions we treat include diabetic & vascular retinopathy, diabetic macular edema, macular degeneration, degenerative myopia, retinal detachments, retinal holes, as well as many other less common retinal conditions.
How to Get Help at Retinal Diagnostic Center
To visit Retinal Diagnostic Center in Campbell, call +1 408-559-0666 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Campbell?
Choosing a verified eye clinic like Retinal Diagnostic Center in Campbell ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-5 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
3.0 km away
1.5 km away
1.5 km away
5 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJrzGfV6s1joAROYZyhTqvs9s
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJrzGfV6s1joAROYZyhTqvs9s
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