Warby Parker Del Mar Highlands Town Center

I worked in the store randomly to see if they can fixed my glasses (the screw was lose and one leg fall apart from the frame). One lady welcomed me and the other lady fixed it immediately for free. She also checked the nosepads to make sure they are in good places. I really appreciated their kind help because the glasses even not brought from them. Thank you so much ladies and you made my day!

I had a really wonderful experience with the optician Amanda at the Del Mat location. I brought my dogs in with me and she was extremely nice to them. She has great energy which they picked up on. She showed me lots of options and I am fairly indecisive, but she was really patient and was able to suggest some frames that really look good on me. I asked her to give me her honest opinion on what did and did not look good and I ended up purchasing some prescription sunglasses that I love. Thank you, Amanda!

This store just opened recently in my neighborhood. A family member recommended so I decided to give it a try. The entire process from setting up the appointment online, having the exam by the Warby Parker optometrist and the sales associate was excellent. The optometrist was very knowledgeable about my eye condition and addressed all my concerns. I did not feel that I was being upsold but rather given options to add-on within 6 months of my exam. The sales associate was also very knowledgeable about the different styles of glasses as well as the lense options available. They had my insurance coverage details pulled up before I came into the store so I knew what would be included. The store had a great selection of frames and the ability to have any frame as either eyeglasses or sun glasses. Excited to get my glasses in a few weeks!

From the moment I stepped into the Warby Parker store at Del Mar Highlands Town Center, I felt genuinely welcome. Diana jumped in right away, listened carefully to what I was looking for, and somehow found the *perfect* pair of glasses with ease. She was friendly, patient, knowledgeable, and refreshingly efficient--and she made the whole experience a pleasure. The frame selection is fantastic, and the service lived up to (and even exceeded) the expectations set by those fun TV ads. A truly top-notch experience. Thank you, Warby Parker--and a special thanks to Diana!

A terrific visit to this new Warby Parker! I was greeted quickly and warmly by the staff, and checked in with ease. The doctor took a tremendous amount of time during my exam to patiently and fully explain my various options for progressive lenses (or not) and multi focal contacts (or not). Tried on no fewer than 3 different pairs of contacts to try to find what would work best for me. So nice to have the time and attention and not be rushed through this process! As for frame selection, not only is there a great variety to choose from, but the staff are super helpful in finding various options that might work. Here, too, I never felt rushed and had the attention of several staff members who helped weigh in on my frame options. Final checkout was smooth and easy with my advisor clearly explaining the options, add ons, insurance, shipping, policies and final costs. And another staffer even offered to add my runner up frame choice into my account, so we can come back to that one at a later time, if I want. Overall, a fantastic experience and I'd highly recommend this store!

I've used Warby Parker before and love the convenience of ordering glasses online. I was happy to see they opened a location near me in Carmel Valley/Del Mar. I just had my prescription updated with my Optometrist and had uploaded my prescription to the app. I selected frames online that I liked. When I walked into the store, the sales associate pulled the frames that I had favorited on my account for me to try on. The process was quick and easy. She even said that if I bring in my old Warby Parker frames they can assess the state of them to update my prescription for those for a fee. I was able to order 3 new glasses and use my HSA funds. I can't wait to get my glasses delivered to my house!

As a long-time wearer of glasses, I'm accustomed to the dreaded time-consuming task of trying to find a new pair when my prescription gets an update. All that changed today when I walked into our new neighborhood Warby Parker store. I was greeted by a friendly staff member who listened to my preferences and identified a wonderful set of frames for me. By about the third pair I tried on, my associate had found my new match. How easy was that??? Save yourself valuable time and $$$ by giving them a visit.

First time WP buyer and was super impressed with the app and virtual try on experience. In store frame selection was seamless quick and efficient, assisted by their very awesome front desk woman. The On site Dr nailed my eyes and frames arrived in 5 business days! A++++ Thanks WP!