Eye Care of Delaware

Today I had an appointment with the doctor and honestly, they treated me very well. I'm grateful to everyone because, even though I don't speak much English, they were very patient with me and treated me very well. The truth is, they attend to you immediately; all the nurses are there to help. It was my first time going and it was a very nice experience. I loved it and I recommend it to everyone. He's a good doctor.

Today my appointment was at 9:30. They had three people out and they were backed up. I was out of there at 10:30 and thought that was great. Did a great job even though they were shorthanded. Dr. Otto Was great answered all my questions. Great visit.

Great practice. Staff was extremely helpful and polite. Dr. Boyd is awesome! Makes you feel comfortable, he has a wonderful personality and he was very thorough in his examination.

I brought my grandparents in for an appointment about 3 weeks ago and again last week and i absolutely loved every aspect of Eye Care of Delaware...up until recently. The new company they switched to or merged with has completely changed everything and not for the better. The wait time is absolutely horrible we waited almost two hours and when i got up to ask what the issue was nobody could give me an answer, they also now have patients with literal vision issues trying to sign consent forms on a tablet it's a good thing i was there to help my grandparents but what if i wasn't? Watching the ladies up front is honestly sad, you can tell they are extremely overwhelmed and the phone rings non-stop, prior to now my experience from beginning to end was always wonderful, needless to say whatever changes they decided to implement have NOT been for the better, hopefully they recognize this and do better other wise we'll be finding somewhere else go in the future.

Today I had a visit with eyecare of delaware for issues ive been having with my vision. Id like to say, from the beginning, a gentleman with black sunglasses held the door for me while greeting me. Then I was greeted with a very warm smile from the blonde young girl bri i think her name was agt the front desk. After i gave her my paperwork, the same man with the sunglasses who held my door actually worked there and tookk me back to get me ready for my appointment. i can be a very difficult person when it comes to doctors, nurses, technicians whatever. But i was extremely impressed with the gentleman who got me ready for the doctor. He introduced himself as nick i believe, and then asking me questions about the visit while also making small talk instead of the usual silence you get when the doctors worker is typing or clicking on the computer. Nick made eye contact with me almost the entire time we spoke exchanging questions and answers. He answered my many questions and was patient with me which I really appreciate. A lot of the time i feel like doctors offices are no differnent than cattle farms but i felt very very very impressed with the level of dedication he put into checking every i and crossing every t. Finally i had the pleasure of seeing dr. otto and his typer for my appointment. To sum up in one word my exam with dr. otto = thorough! Who ever is in charge there is doing a amazing job because ive never gone anywhere to a doctor and had the level of attention and care i got this week at Eye Care fo Delaware! keeep up the good work ladies and gentleman. You guys have the magic touch with A+ bedside manner which is important especially for us older people. Thanks for a amazing experience and i will be telling all of my friends and family they need to go there!

Everyone was very pleasant. Dr. Boyd was very polite and knowledgeable. I thought the scheduling was a bit slow at the end.

Dr. Otto and his staff are great. Talked to her. Otto is very knowledgeable and communicates well to his patients. He is a real credit to the organization.

I walked into the practice very apprehensive not knowing what to expect and afraid of what they would find. However I was greeted warmly and put at ease right away. EVERYONE I dealt with was friendly and informative. I went through several tests and questionnaires all the while feeling heard. I would highly recommend