Eye Center of Hawai'i

On my last visit to the Eye Centre of Hawaii, Dr. Miller was not satisfied with the results I was getting from the drug for my eye injection. Dr. Miller then consulted Joelie to see if another new drug was available which there was , he and Joelie explained that option any went forward with treatment ,this would be my last visit for the season here . When I returned to my doctor he was amazed with results The best improvement he has seen so far. Being On this new drug has increased to longer period between injections . unfortunately, when I returned this season, Dr. Miller had retired as he mentioned on my last visit, he may do that. He and Joelie said there would be a new doctor and they would give me same great care . Mahalo for his and Joelie's insight to change my medication. This is the kind of great care you get here. When I returned this season, Joelie had made an appointment for me with Dr. Safi . Once again I was given thorough tests On both eyes as I have macular generation in both eyes, only one is dry and one is wet,by the very professional staff . I then saw Dr. Safi and Joelie , Dr Safi is very good to make me aware of my condition and explained options for new technology for dry macular degeneration he is very easy to talk to and takes time to explain things . He is very professional and has Extensive experience with eye care. All the staff here treat you very well They are legitimately concerned That your visit here goes well. Mahalo to Dr. Safi and Joelie and all the staff here . I apologize for not knowing all their names I look forward to returning here later this season . David .

Several weeks ago, I reported an unpleasant experience with poor customer service. At least 100 people read my one-star review, which I have deleted. Now, I am thrilled to report that the problem has been satisfactorily resolved personally by the Executive Officer of the Eye Center of Hawaii. Her outstanding leadership assures that I will continue to receive the BEST vision care and customer service available on the Island of Hawaii. I wish I could give more than five stars!

5 stars for Dr. Safi who corrected my eyes after another ophthalmologist did my cataract surgery. The staff is also very nice. I took a star off because I had to wait over 90 minutes during my last follow up exam.

Here on vacation and had some eye irritation. They graciously fit me in to their schedule and comprehensively checked everything out. Diagnosed the issue and prescribed me some drops to treat it. Excellent care and experience from start to finish. Really appreciate their work amd would recommend.

My grandson had an eye problem while we were in Hawaii on vacation(from Pennsylvania). The staff was wonderful. They got us in quickly and took really good care of him. I am very grateful.

On vacation, my son came down with some type of eye inflammation. The entire staff here was fantastic! Dr Bryant was awesome too. I wish this practice was in my hometown. Definitely recommend.

I love the folks here. They are always able to get me in quickly, & everyone is always lovely,. From the minute you walk in, you're greeted with warmth and made to feel welcome. The ladies at the front desk are friendly, quick, and efficient. Dr. Kellen Kashiwa, OD, is always friendly, very professional, listens to issues, works hard to resolve them, & is even able to remember small details from previous visits. I have a difficult prescription and have visited several other ODs prior to BEI, but no one was able to get my prescription where I wasn't still struggling to see. Dr. Kellen ordered a specialty brand that many docs aren't even able to fit for their clients (SynergEyes), and the office even paid to have it rush delivered (2-day air) to another island for me! I cannot speak highly enough of the staff here, and I'm so grateful to them for working with me. It's lovely to be able to see again <3 Thanks so much you guys!!!

This eye Clinic is the BEST you can find. Everyone of the staff is part of a team that work together to insure your eye health, and your comfort level while being treated.