Sugiki Portis Eye Center

Front staff were great but I was here for nearly 3 hours. My appointment was at 2:15, and I did see another technician for my eye exam (who was great) but Dr. Portis did not get to me until 4:40 (and still had other patients to attend to after me), so I felt like I was rushed and he was dismissive trying to just get me out so he could go home. He cut me off mid sentence more than once.

Flew to Hawaii without my glasses or spare contacts. Naturally, got an eye infection on the flight over and thus, was stuck without any way to see! They squeezed me in same day (by a stroke of luck) and helped me out immensely. Got a full eye exam for glasses and was able to go to lens crafters to get a pair first thing in the morning. They walked me through all the options (out of pocket vs insurance) and took such good care of me. The staff was super friendly as well and even gave me some tips on where to go! (Thanks for the North shore recommendation!) :) Serious thank you to you guys. Would not have been able to see all the wonders on my vacation without you. Highly recommend this place.

I was very pleased with my experience at Sugiki Portis Eye Center. My visits and treatments with Dr. Jon Portis were a world away from previous experiences elsewhere. It was good to be treated with professionalism, compassion, and care. Dr. Portis and his staff made me feel that I was in safe hands. Dr. Portis spent extra time with me to methodically and accurately diagnose my eye condition. He was the only doctor who listened to me and was able to resolve my vision issues. He gave me hope! The front office, technicians, and surgery center staff members were so friendly and caring, and always made me feel welcome and at ease. This was the best team of medical staff I have been around. The appointment and insurance coordinators were so efficient from presenting treatment plans to scheduling procedures with pre and post-op appointments. It was apparent they all work together well. The waiting and examination rooms were impeccable. Dr. Portis is an avid photographer, and the walls were maticulously decorated with stunning pictures of amazing animals from all parts of the world. I am so grateful for Dr. Jon Portis and his great team. I highly recommend this office.

I had been wearing glasses since I was in Kindergarten and I really wanted to get Lasik eye surgery. I was very hesitant because of the fear of what could go wrong. Many friends and colleagues kept encouraging me to do it. It took my boss, who is a surgeon, to finally convince me that it was safe and worth at least a consultation. He recommended Dr. Portis because he is very meticulous and will check your eyes to make sure you are a candidate for the surgery. I am 4 months post-surgery and have 20/20 vision in both eyes. I can wake up, open my eyes and see clearly. I am so glad I was able to muster up the courage to go through with the surgery. Best decision ever!

I had LASIK done from Dr. Portis on 6/23/16 and the result is extraordinary! I am still in shock that I can see so well! My eyes were really, really bad. I wore glasses since the 1st grade. Remember the glasses with the really thick frames AND lens, I had those! Dr. Portis makes you feel so comfortable and is very informative from start, during, to finish. The procedure itself doesn't take very long, and like I said, I am truly amazed at the results. I highly recommend Dr. Portis for LASIK or any other eye care needs.

I went and saw Dr. Portis recently for LASIK. I had terrible vision. My left was -10 and my right was -9.50. I had both Myopia and Astigmatism in both eyes. Basically, I couldn't function at all without glasses or contacts because my prescription was so high. I had gone to other doctors who saw my prescription and automatically disqualified me but I was told that Dr. Portis likes a challenge and would still do a full exam to see if there was any opportunity to help me. He did just that. He did a very detailed exam and I was a candidate for LASIK. From beginning to end, Dr. Portis and his staff were wonderful and eased my anxieties. I've waited what seems my entire life to be able to get this surgery and I finally was able to. Dr. Portis explained the surgery and what to expect from start to finish. The surgery was painless and surprisingly fast. I was scared, with reason since it's my eye but everyone reassured me the entire time. Recovery was easy. I went right back to my normal life in a day. It's been a week since my surgery and I'm seeing 20/20 on my left and 20/25 on my right. There are no words that can adequately express my appreciation. My life has forever changed for the better.

I had Lasik surgery twenty years ago, but my vision in recent years had become increasingly farsighted with early stage cataracts, not eligible for insurance reembursement for cataract surgery and additional Lasik surgery being problematic. In consultation with Dr. Portis, we decided to undergo refractive surgery, essentially similar to cataract surgery with lens replacement. My vision is now completely restored, and I am very happy with all aspects of my medical treatment from Dr. Portis and his medical support staff. Dr. Portis talked clearly and openly about all aspects of my surgery, answering all questions and describing his thinking process behind his recommendations. I felt no pressure to do the surgery or follow any other recommendation, but I was provided all necessary information to make an informed decision. Surgery and followup were all carried out professionally and competently, and the results are perfect, in my happy opinion. I could not be more satisfied with my experience with Dr. Portis and the results of my surgery.

I was recommended to Dr. Portis by a family member who spoke very highly of him after undergoing LASIK surgery in his care years ago. Dr. Portis was indeed greatly informative and patient, answering any questions that I had in mind and being very friendly throughout. I recently decided that it was my turn to get LASIK with him, and the procedure was as quick and easy as the recovery afterwards. I can say with personal confidence that Dr. Portis and his team are not only incredibly pleasant to work with, but also extremely skilled. Waking up in the morning and now being able to see the time on my clock without the use of contacts or glasses is a little thing in life, but it gives me a smile every time.