Cascade Ophthalmology, P.C.

Was happy with this office until they rescheduled me twice in the past two months due to doctors availability. Two strikes, not getting a chance for a third.

Long wait times and rude optician. I do not recommend!

Everyone was friendly and professional. The doctors have great bedside manners.

Dr. Henry is an excellent physician and I have received great care from this practice for 20 years. However a recent incident caused me to leave. I've had a series of strokes that left me with vision and other physical problems, and Dr. Henry was keep track of my vision problems. Because of the results of the strokes I am very slow in performing the usual tasks like washing, food prep, and other stuff. And I am extremely tired, falling asleep frequently. Because of all this stuff I was late for an appointment with Dr. Henry. I was told I was a "no-show," because I was 15 minutes late, and would be charged a fee for this. I was not a "no-show." I was late. So I decided that I need to find another Opthalmologist for this appointment and I cancelled my appointment. I am sorry to have left because Dr. Henry is a good and caring physician.

Great practice with very talented practitioners. I have had to order new glasses for many years. Josh at Cascade is so good at fitting, best glasses experience I have had!

Dr Elizabeth Henry is amazing, caring yet extremely efficient. She diagnosed acute angle glaucoma my first visit after years at another Opthamology facility. I had procedures on both eyes within weeks. Doing so probably saved my eye site and a lot of pain had I had an episode. You just feel confident in her skills and knowledge when you're with her.

Clearly this office is not concerned with public health as a priority. Within 48 hours of making an appointment, I canceled via their voicemail due to a migraine headache. I called the following day to reschedule & was told I owed $50 for a no show appointment. I was angry, talked to office manager & got nowhere. I received a bill for $50, wrote a letter to the professionals (Doctors) about it - received no response. One month later, I've received another bill for $50. (In the time of COVID, my office welcomes cancellations if someone doesn't feel well.) I will not be paying the $50 & cannot recommend this office.

We brought our (just-turned) 4 year old here for his first ophthalmology appointment after failing his health department screening, and I couldn't be happier! Robin and Dr. Hansen were patient, creative, and so very flexible. They put him at ease, made him feel special, and helped him have fun. Our 4 year old tends to be anxious in new places and with strangers, and he isn't great with number or letter recognition yet, and they managed to get the information they needed to set him up for later success, all while praising him and encouraging me. I'd recommend them to anyone in a heartbeat!