Warby Parker Mall of America

recently purchased a pair of glasses from Warby, and I couldn't be happier with the experience! From start to finish, everything was top-notch -- the selection, quality, and customer service were all exceptional. The glasses themselves are beautifully crafted. The frames feel sturdy but lightweight, and the lenses are crystal clear with excellent clarity and coating that cuts down glare. Whether you're looking for stylish everyday wear or something more sophisticated, their range of designs has something for every taste. What really stood out was how comfortable the glasses are. Even after hours of wear, they never feel heavy or irritating behind the ears. I also appreciated the attention to detail in the finishing -- smooth edges, precise hinges, and a premium feel overall.

Fantastic experience! The optician was friendly and helpful but didn't hover while I was trying on frames. She answered my questions, gave me my options, and grabbed regular lenses vs sunglasses lenses in the frames I chose to ensure I knew how they'd look as regular glasses/sunglasses. The optician checked my VSP coverage, completed my transaction ensuring the most beneficial reimbursement with my VSP plan, and made sure all my questions were answered. She was thorough yet efficient and effective, and I am THRILLED for my new frames to come in a few weeks!!

I had a great experience with Kim and all the other girls working in the store that day. I would recommend going here to anybody they treat you like they would treat a friend! Loved being able to look online before I go and have favorite styles plus more ready by the time I'm ready to look glasses

Customer service was top notch. The associate who assisted me was so helpful and supportive. The process was done efficiently and quickly. I felt like a valued customer in my interaction.

The sales person was very helpful. I am blind in one eye and need my glasses to see things up close. If she wasn't able to help me I was a hurting unit for a while. Smile on her face she helped me to ease my anxiety and worked out a solution no questions asked. She was a life saver and deserves accolades all around not for the way in which she helped me but how she helped. There is a difference and it meant more to me than she knew. And I told her so. Bonus in her next Christmas stocking!

Kim, the optician, was awesome! I've had a few pairs of Warby Parker glasses, and my latest ones needed a bunch of tweaks because I couldn't decide if they were too tight or loose. Kim was super helpful and patient with me, unlike other places that got annoyed. I totally recommend Warby Parker glasses for their quality, price, and amazing staff!

I enjoyed shopping here. It was my first time ever. They have a wonderful selection. Usually it's hard to find one pair that you like, but at Warby I couldn't make up my mind and had to do a process of elimination and narrowed it down to 4. All with the help of my sales associate, Molly C. she was awesome! Very knowledge, patient, considerate, warm and kind. Very helpful I couldn't have done it without her understanding. I'm a happy customer. I shall return. And i forgot to mention the great price for all!

I purchased two pairs of glasses and one pair of sunglasses at Warby Parker today and had a great experience. I had 3 days left to use my vision benefit for 2025 until it ended. The representative took their time, listened to what I needed and wanted, offered useful recommendations, and created an easy process!