A Sight for Sport Eyes

I would not order from them ever. I paid USD799 for a diving mask that is unusable. A plastic lens stuck into the mask that obstructs your view rather than improves it. There is no way I can read my dive computer with this mask.

I always have the worst luck with products that don't work out for me, and in situations like that, good customer service is crucial. It's especially important when it comes to expensive products like prescription lenses. The representatives at A Sight For Sport Eyes blew my expectations of what good customer service is out of the water. Their policy of remaking prescription lenses when there's an issue and replacing masks with alternatives is exceptional. I entered the wrong script information originally and thought I was going to be eating the cost on that front. They're redoing the lenses at no additional cost, and that's just the policy for the first remake when there are lens issues. No need to sweet talk anyone - the standard is that they take care of you. The mask I originally chose didn't suit my face shape either - I should have done more research on that front as not every brand of mask fits every person the same. So they helped me to select a new mask out of the options available and recommended I choose one that their universal lens inserts will fit, just in case the new mask doesn't fit again. This could have become a very expensive mistake that I could only blame myself for and they've been so kind and diligent about getting things corrected for me. I selected a more expensive mask for the remake with the confidence that if it doesn't work out I'll be able to get a different one. I'll be buying motorcycle goggles for my husband and I from them next, as well as any sports lenses needed for my sons activities. Brand loyalty is something that people give too easily these days - supporting companies just for the sake of the name and logo. A Sight For Sport Eyes actually earns that loyalty from their customers.

I would not recommend anyone to purchase prescription swim goggles from these people. The goggles I ordered had the correct prescription inserts, but the goggles themselves were a hopelessly bad design. I had to tighten them really tight to get any kind of seal, and they they fogged up immediately. Anti fog wipes did not help. When I contacted customer service, they told me 1) the problem must be with my bone structure, 2) I could try sending the goggles back, but it was totally up to them to decide if they were in good enough condition to resell, and 3) they were sorry they couldn't do any better than that, but they were just a three person operation, and didn't do any of the production themselves. So they are basically a re-marketing operation, and will not stand behind faulty products. My bone structure has nothing to do with these goggles being defective; I have worn swim goggles for over 60 years and never had any perform as poorly as these did. Moreover, the business made it clear that unless they could pass the goggles off as new to another unsuspecting buyer, they would absolutely not give me full credit for the purchase if I exchanged them. I find it shocking that they would even consider trying to resell a product identified to them as defective, and the "must look like new" requirement for returns in consumer law does not apply to defective products.

Ordered prescription scuba mask online. Site was easy to use, and got an immediate response confirming my order. Optician began working on it right away and reached out with questions about my prescription. I received my mask exactly when they estimated it would be ready. Very happy with the result and with the responsiveness of their customer service. Would especially recommend them if you need a mask with a tight turnaround time.

I had a great experience with A Sight for Sport Eyes. I ordered ski goggle inserts for my son. We had an upcoming trip and I wanted to get them before we left. I emailed the company letting them know the date I needed them and I paid for expedited shipping. They replied that they would do their best. They were ready in time, but I received a call since faster shipping would probably be required. I happily paid a small amount more for FedEx. What I really love is that they did what they could to meet my request and made a personal phone call to help me receive them in time. Really great personal service. And the inserts fit great and will work just like we hoped. Great company!

I just received my prescription sunglasses. I am beyond excited. I was so scared to order, that maybe my prescription wouldn't work. I just needed a pair to wear on my walks, something sporty. They are perfect and my vision is perfect in them. So worth the purchase!!!!

Awesome customer service from start to finish! Shannon helped me with my Rx snorkel mask order on the phone. After the lenses initially didn't pass the lens maker's QA check, Shannon emailed me about the delay while the lab remade the lenses. She worked it out and went the extra mile to ensure my order was shipped to me in time. The lenses for my really bad eye sight are super clear and fit perfectly in the snorkel mask. Thank you Shannon! I couldn't be happier with this order.

Terrible. Advertised a pair of Vuarnets on thir site. Even spoke with a sales person about the purchase, with a question about the lenses and they confirmed they had them. Three days later, received a messge that the item is out of stock and no efffort to resolve.