Walmart Vision & Glasses

The gentleman that helped us at the vision center located on 495 Eisenhower Dr in Hanover Pennsylvania was so extremely helpful. He was very kind and stayed after hours to adjust the new first pair of glasses we got our young daughter. Very professional and very courteous I highly recommend taking your business here!

Be sure to ask for Kat (she's the best). You won't be disappointed!!!

I am so please by the professionalism of each employee at the Hanover PA Walmart Vision Center, especially Joe; he is an awesome person to work with. As an umpire, Joe's personal attention to detail to ensure my glasses met my needs and we're adjusted accordingly was outstanding. I will continue to recommend anyone needing glasses and/or eye exams, including my fellow NCAA and High School umpires, to visit the Eisenhower Hanover Walmart. Again, thanks goes to "Cat" and especially Joe.

Joe at The Vision Center-Walmart offered me the BEST service and experience I ever received! He went above and beyond to do everything for me! Also the Best price I ever payed for a pair of glasses with every option available. Thanks again Joe!!

If I could give a "0" I would. This vision center is a joke! I placed an order on 7/2/19 for 3 pair of glasses. They don't call you when the glasses come in. 2 pair were ok. The third pair however lenses were loose when they came in. Manager said they could fix them. Waited another 2 weeks and heard nothing. I called and they told me they were there. So went in to pick up and the lenses weren't in the frames correctly and in the process of "fixing" them, they ruined my frames. At this point, they had switched managers and I was told they would give me a free pair of glasses. I picked out frames again and they sent the order out. Waited over 2 weeks again and heard nothing. Called them and they said glasses were there. Went in to get them. They were ok. However, I never was refunded for the pair they ruined, so these technically were not free. I said something to the manager and she said that refund was supposed to have been done 2 weeks ago. She told me she would take care of it 1st thing in the morning. That was 4 days ago......still no credit on my account. Called again today .....got hung up on 1st time. 2nd time was told manager went to restroom and would call me back in 5 minutes. I waited 25 minutes and I called her back.....was told that she left for the day and wouldn't be back til Monday. I asked if someone there could help me and was told no......I would have to call manager back on Monday. I would not recommend this vision center to anyone. Terrible, terrible service and lies! I am hoping I soon get the refund I was promised before I have to get a lawyer involved.

Awesome customer service, really cares and listens to their customers. Joe, the manager is always willing to help and do what's best for his customers. Would definitely come here for all my eye care and needs!

Terrible Service, Glasses scheduled for a specific date and 2 days late, I have had eyes and need glasses for my health for my eyes, No care in the world for the customers and how fast they can get there glasses

A big thanks to Susan who took the time to adjust my glasses for me! She was super kind and genuine and we greatly appreciate it!