Dr. Radaneata & Dr. Chick

Wore my contacts 3 times and my eyes are irritated so bad I called yesterday to explain what was wrong and the lady assured me there will be no fee for the dr to check them out , I go in today only for the front desk lady with the strip of grey hair to tell me I have to pay 100 dollars more for the visit so he could check my eyes bc they were so red well yeah they are red bc you told me to put them on when I go in which I explained I did not want to bc they are irritated still so I did put them on but took them off bc it hurt and I just put my glasses on and now it's considered like a medical issue like really.. He could have seen me real quick to check the problem or give me a new pair/different brand now I'm out 140 bucks and no contacts!! He didn't even see me at all just went by her word or whatever it is that she told him which is not Okay I'm so upset for the fact that I just don't have an extra 100 dollars to be seen again and feel as if it's just them wanting more money definitely will not be going there in the future!!! So disappointed bc they did not care at all when I was trying to tell her if I can just be seen.. I literally wanted to cry bc the way I was treated

I scheduled an appointment to have my eyes examined and took time out of my day to come in. When I arrived, I was told there was a problem and that someone was supposed to call me beforehand -- but no one ever did. Even though the staff was courteous, the lack of professionalism at the office is disappointing. To make matters worse, it was made to seem like this situation was my fault, even though I had already confirmed my appointment. Clear communication with patients should be a priority, and I hope this office improves in that area.

10/02/2025 @ 2:00 P.M. Ms. Rudeness up in the front is so unpleasant and inappropriate. You ask a question, she literally laughs in your face and gives you negative tone, and negative remarks under her breath. She makes you feel unimportant and makes you feel you are no value at this place. She created a tense and uncomfortable environment for me and my child. Reading the reviews "NOW" I noticed this is a recurring issue that I believe needs attention. I wonder if her employer realizes how much money she has lost because of this incompetent employee? Wishing the best of luck to the employer, This front office can't demonstrate a simple smile, or speak to a patient with dignity.

you know the worst part is the doctor is actually very nice and sweet. But the staff is the absolute WORST now! The receptionists lack basic customer service skills & are just snarky and rude especially if you have a question on wait time. Ive come here almost my whole life i remember chantel and a couple of other girls in the front and they were always so nice and helpful!! Now they have a lady with gray/white highlights who is absolutely aggressive and should not be the point of contact in the front since she so obviously hates her job. if you can tolerate disrespect & uncalled for attitude when you make it to the doctor after an hour after your appointment time congratulations! But you don't have to tolerate disrespect, which is why me my entire family/extended family will never return. remember this is a paid service! we pay them not the other way around so find a place that will value you, your time and your money.

I drove to Corpus Christi from Amarillo tx for my dads funeral and I tried to help my mom as much as I could while Being there, We went in as a walking, my mom never in her life had had her eyes checked, My mom doesn't understand English either so i was her interpreter. From the moment we started filling out paperwork from the ladies in the front office to the doctor herself they were helpful, professional, understanding and kind to my mom,,, All of them tried to communicate in Spanish with her as much as they could, I am truly amazed and astonished of how much professionalism and kindness these ladies had... the doctor explained in detail everything she was doing, I honestly would gladly drive almost 10 hours to just go to for an appointment for myself, because i have never seen these in my hometown.. Oh and also, even tho we were walk ins they saw my mom in leas than 20 min.

We went just this month for my son who is ADHD and has autism the lady who dilates ur eyes was nice with my son asking questions on what she was going to do and she explained it very well to him and made him feel comfortable thru the whole process. For his appointment we had the wife as the eye doctor that day and she was very pleasant and gave me info about eyes I didn't know about. The office staff was friendly as well.

My children and I have been coming here for years and have always done an amazing job getting us in and out and what we need. Got the pleasure of seeing both husband and wife and loved them both. Highly recommend

The drs are the best they see my kids every yr the only thing that gives them a 1star is the front staff.. that alone makes me want to change clinics. They are rude and make faces. I wonder if the drs even know how they treat patients??