⭐Customer Reviews
4.4
★★★★☆
122 reviews on Google
Highly recommend Dr Nyugen. She was patience and through with the eye examination. The receptionist were very helpful and friendly too. The waiting area is small so preferably to arrive only during your appointment slot.
I'm writing to express my disappointment with a recent experience I had when calling your office to book an appointment .
The person who answered the phone was unprofessional and rude. From the start of the call, she spoke in a condescending tone and seemed uninterested in helping me. When I provided my insurance information, I asked if my visit would be covered. Instead of giving a clear response, she replied with, "What do you mean?! You didn't hear me?" in a very dismissive and annoyed voice.
I was taken aback by how I was spoken to and felt disrespected. I told her I didn't appreciate the way she was talking to me and that I was no longer interested in booking the appointment.
As a potential patient, I expected a basic level of courtesy and professionalism, which was unfortunately not met. I hope this feedback is taken seriously, as first impressions matter and can impact people's decisions to seek care at your office.
Be aware: My wife was told that our insurance would cover her annual visit at this clinic. She was quoted $190 as the amount after insurance. Thinking that was high I checked with our insurer, it turned out that EyeCo is not affiliated with them--despite EyeCo listing our insurer as accepted on their website! My wife really liked this place, but it's hard to trust an establishment that misrepresents what insurance they accept. This lack of transparency and honesty is very disappointing.
Called and spoke to the doctor about setting up an appointment for today. Was quoted a time 2+ hours later so I said I'd call back. I called back and when asking questions about the different exams and what I was quoted at Walmart vs what Costco was quoting me, the doctor told me to just go to Walmart "since it's just $10" and hung up in my face. I wasn't concerned about the cost, I was trying to determine which exam type I needed. Would not recommend solely off the fact that the DOCTOR was extremely rude.
I recently had an eye exam with Dr. Amy Lo and appreciated her friendly and caring demeanor. She listened attentively to my concerns and provided clear explanations throughout the examination process.
Dr. Lo demonstrated expertise and professionalism during the visit, which made me feel confident in her abilities as an optometrist.
I would recommend Dr. Amy Lo to anyone seeking a skilled and compassionate eye care provider. I intend to return to her for my future optometry needs.
I went to this eye clinic for a contact lens exam, but the front desk told me I had to do both a glasses and contact lens exam together. This didn't seem reasonable, as these are usually separate services. I've had contact lens exams before without needing a glasses exam, so I was disappointed by their policy. If you only need a contact lens exam, I recommend checking with them beforehand to avoid unnecessary charges.
Dr Le was extremely friendly, knowledgeable and took his time to take care of all my questions. Ive never had an eye doctor take so much time to go over everything with me. The Office was clean, state of the art machines, and at a very reasonable price. Thank you again everyone for helping me at such short notice.
Deegan Eye Care is the best eye doctor I've ever been to. They are friendly, efficient, up-to-date, affordable, high quality and just really good at what they do. They are also the only eye care doctor open on Sunday, which was how I found out about them when my husband had an eye emergency on a Sunday. They were so much better than my larger, unorganized, and more expensive eye doctor (where I would spend about 3 hours for a basic appointment, with most of that time spent waiting) so I knew immediately that I was going to switch. When I went for my appointment, I had a zero wait time and was seen immediately. I was in and out in under an hour. Their office may be small, but they are so much better than the competition. They give first rate personal service and I love Dr. Deegan, she is wonderful! They also have all of the latest technology, so you're not missing anything that the "larger" guys offer. I would highly recommend Deegan Eye Care, they are fantastic!
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[?]Frequently Asked Questions
Where is EyeCo Vision Care located? +
EyeCo Vision Care is at 23645 Katy Fwy, Katy, TX 77494, United States, Katy, Texas 77494.
What services does EyeCo Vision Care offer? +
EyeCo Vision Care provides comprehensive eye care including services for this business. Call +1 281-347-9915 for specific service availability.
What are the opening hours of EyeCo Vision Care? +
EyeCo Vision Care is open 9 am-5 pm. Closed on: Sunday
Does EyeCo Vision Care accept walk-in patients? +
EyeCo Vision Care in Katy accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at EyeCo Vision Care? +
Consultation fees vary by service at EyeCo Vision Care. Basic eye exams typically start from $50 to $150 in Katy, while specialized treatments and surgeries may cost more.
Is EyeCo Vision Care equipped for emergency eye care? +
EyeCo Vision Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About EyeCo Vision Care
We provide convenient and thorough eye exams 7 days a week. Currently serving more than 12,000 patients in the Katy community! Our doctors are focused on finding the perfect glasses or contact lens prescription to fit your visual needs.
We are equipped with the latest technology to provide efficient and comprehensive eye examinations. In addition to finding your clearest vision, our examinations will screen for conditions such as diabetic retinopathy, glaucoma, macular degeneration, retinal detachments, and many conditions. We are located just outside of the Costco in Katy, TX (Costco membership is not required). Family scheduling available. Walk-ins welcome. Call us at 281-347-9915 or visit our webpage to schedule online.
How to Get Help at EyeCo Vision Care
To visit EyeCo Vision Care in Katy, call +1 281-347-9915 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Katy?
Choosing a verified eye clinic like EyeCo Vision Care in Katy ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.