Whitsett Vision Group - Katy East

Dr Whitsett is an excellent and professional Ophthalmologist. He is careful to be accurate and he is the only one who I will allow to correct my vision. As a matter of fact, I am scheduled for a Lasik procedure with him next week. Couldn't say enough good things about him, his office staff, and the 2 offices he has for his practice. Just amazing!

I ended up at Whitsett Vision Group to do my LASIK surgery after my husband had such a positive experience with his PRK surgury. Alongside seeing Dr. Whitsett, I also was seen by Dr. B for my pre-surgery eye exam, as well as my follow-up. The whole staff is wonderful, but Dr. Whitsett and Dr. B are really great. You don't always find that with doctors. I was able to ask all of my questions, and always felt like I was being taken seriously with my concerns and anxieties. Dr. B also took the time to explain the surgery and the latest and greatest machines they use. I would highly recommend ANYONE who's thinking of getting LASIK or eye-correcting surgery to this group of doctors and supporting staff. They take great care of you, and I had a successful surgery and recovery with no issues.

Great guy. The best thing about him is that he listened to me and answered my concerns. To me that is what I am looking for, someone who is smart and applies his knowledge to make you better and who gives you hope and a plan. I really liked him.

On December 4th, my appointment with the doctor went very well, but the front desk experience was unacceptable. The staff member in the orange shirt made a clear mistake by not recognizing that we had already met our deductibles, which meant our copay should have been lower. When she handed my husband the receipt, it fell into her coffee. Instead of handling the situation professionally, she became aggressive and hostile, making both of us feel extremely uncomfortable. Even after we apologized and asked if she was okay, she snapped back with "I HAVE SOMETHING GOING ON." Personal issues are not an excuse for mistreating patients. The doctors here are excellent, but the front desk staff can ruin the entire experience. Be prepared for rude and unprofessional treatment at checkout.

Disappointed. I called for 2 weeks and left messages and they never pick up the phone or call back. I went into the office and they were rude to try to schedule in person. Will visit another clinic.

Our visit on December 4th was disappointing due to the front desk experience. While my wife's appointment itself went very well, the checkout process was extremely unpleasant. The staff member at the front desk (wearing an orange shirt) made a mistake by not recognizing that we had already met our deductibles, which meant our copay should have been lower than what was presented. As she handed me the receipt, it accidentally fell into her coffee. This seemed to irritate her, and she quickly became aggressive, making the situation very uncomfortable. Despite our attempts to apologize and check if she was okay, she responded curtly with "I HAVE SOMETHING GOING ON." While I empathize with personal challenges, this does not justify treating patients in such a hostile manner. The doctors here are excellent, but be aware that the front desk staff may treat you poorly.

Very clean, well organized and efficient office. Doctor Brevenec and his supportive staff were outstanding. I will return for annual exams.

Dr Woon is very compassionate and such a wonderful knowledgeable Dr and made me feel at ease while doing procedure and explains what is happening. I would recommend her highly .