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LensCrafters

📍 31625 Pacific Hwy S E1, Federal Way, WA 98003, United States
[x] Active Centre⭐ 4.6/5 (625 reviews)🏆 Expert Choice🕐 10 am-7 pm📞 +1 253-946-4387⏱️ 3 min read
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LensCrafters

Eye Care Provider
🏢
31625 Pacific Hwy S E1, Federal Way, WA 98003, United States Federal Way, Washington 98003
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PIN Code
98003
📌
Plus Code
8M9P+5F Federal Way, Washington, USA
🕐
Timings
10 am-7 pm
Verified May 2026
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LensCrafters

📞 +1 253-946-4387
📍 31625 Pacific Hwy S E1, Federal Way, WA 98003, United States...
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Customer Reviews
4.6
★★★★☆
625 reviews on Google
5★
546
4★
13
3★
5
2★
12
1★
49
MG
Makayla Guse
Mar 01, 2026
★★★★★
I've always had adjustments done at the Tacoma location and they always have great customer service. This last time an employee accidentally cracked the lense while adjusting my sunglasses. The employee was adamant she did not cause the damage (no longer working at Tacoma location to my knowledge) Jule manages both of these locations and she handled everything so professionally and efficiently. She went above and beyond and had Phil waiting with a brand new pair that day. Phil was also very professional and kind. I beyond impressed with her effort to maintain excellent customer service.
AC
Arnold Carmen
Jan 01, 2026
★★★★★
Had the opportunity to meet with Nereida and pick out the perfect glasses that best fits my needs. I'm fairly new to the glasses game and didn't really know what styles fits me the most. She gave me multiple options to choose from and with the help of the other staff. I was able to get a great choice. I highly recommend working with her and also the rest of the staff. I will be a returning customer for sure! Till the next visit! Shoots
AL
Antonia Limpin
Feb 22, 2026
★★★★★
My first time to go to this Lens Crafters Optical for eye exam and a pair of eyeglasses. I'm impressed I ended up a satisfied customer. A big shout out to Steve for resolving my eyeglasses issue. Been using my reading glasses without a problem. Thank you so much, Steve!
ID
Ingrid Downs
Dec 20, 2025
★★★★★
Both of us today had a really pleasant experience at the Federal Way location today. We were warmly greeted by the woman who appeared to be the manager, and she went right to work in-putting our information. Taylor that helped us order our glasses was delightful. It was a happy experience for us both.
CD
Carl Dombek⭐ Local Guide
Dec 29, 2025
★★★★★
Excellent, prompt customer service! My wife bought her frames there a few years ago. Over the weekend, she dropped her glasses, a lens popped out, and the piece of what looks like fishing line holding it in place had broken. We took them in on a Sunday. They got right to them and got them back the next day. When we went to pick them up, they didn't just hand them to us; they wanted to be sure the fit was correct and everything adjusted as it should be before letting us out the door. Nice people, quick service and an impressive selection of frames. VERY pleased we chose to do business with them!
ER
Evan Rhoton
Jan 05, 2026
★★★★★
I went into the federal way location, without an appointment, to get a pair of sunglasses repaired. Not only was I seen promptly by a wonderful associate by the name of Shauna, but I was not charged for their service. Great experience... thank you.
JS
Jazzmin Spice⭐ Local Guide
Jan 17, 2026
★★★☆☆
I thank the optometrist (Ann ) for looking at me and everyone else, but I want to give a special shout out to Taylor for making me wait three hours the more necessary and not only did you lie to me but to her team stating that my glasses would be done same day and they are not It's funny that I went to a optometrist. They know that I can't see but yet you ( Taylor ) gave me false of sense. Hope so now I have to drive in the dark without my glasses and I can't see thank you so much.
SC
Sara C
Nov 28, 2025
★★★★★
Excellent service! I walked in needing to get my daughter's frames fixed, and Michele assisted us right away. She was courteous, prompt, and professional, and made the whole process quick and easy. Thank you for such a positive experience!
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📈Quick Comparison: Top Eye Clinics in Federal Way
NameRatingPhoneLink
LensCrafters Current⭐ 4.6 (625)✅ YesView Details
Evergreen Eye Center ⭐ 4.7 (968)✅ YesView Details
Family Eye Clinic ⭐ 4.8 (392)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 31625 Pacific Hwy S E1, Federal Way, WA 98003, United States, Federal Way, Washington 98003.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 253-946-4387 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Federal Way accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Federal Way, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About LensCrafters

LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

How to Get Help at LensCrafters

To visit LensCrafters in Federal Way, call +1 253-946-4387 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Federal Way?

Choosing a verified eye clinic like LensCrafters in Federal Way ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday10 am-7 pm
Tuesday10 am-7 pm
Wednesday10 am-7 pm
Thursday10 am-7 pm
Friday10 am-7 pm
Saturday10 am-7 pm
Sunday11 am-6 pm
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📍Nearby Centres
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJTRDFDclXkFQR5OMW6zwPMPo